There is a saying by Ralph G. Nichols “The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them”. Listening is the ability to accurately receive and interpret messages in the communication process. “Listening is perhaps one of the most frequent communication activities that occur in the workplace. It also contributes to career success by meeting organizational objectives, promoting career advancement, understanding organizational events, performing jobs well, and building networks and relationships (Walker, 2015)”. In today’s fast paced world, people spend less time on listening to one another. Listening plays a vital role in the communication. Due to this process the listener receives the message send by the sender and communicate back. If the listening skill is weak then it creates the misunderstanding between sender and receiver. To master in this skill, one need to practice a lot. This paper is focused on the listening skill, explaining the specific ways that effective listening could help to succeed in that career and plans for improving those aspects of listening. Staying quite and looking towards the speaker does not mean someone is listening. Lot of times if somebody asked us, we used to say; I heard you or I am listening but it is not listening, it is hearing. Listening requires both physical and psychological attention. “Hearing is the physical process of the ears receiving sounds and
As soon as this course started, I realized that there was a lot for me to learn. I communicate with many individuals at work and in my personal life. I have always felt that my communications were clearly received. However, I realized that each receiver of my communication is different. Joseph A. Devito explains that each person is unique; each person’s communications are unique (Devito 9). When at work I deal with many employees concerning various matters. The employees typically come to me because they need help with a matter that I am knowledgeable in. I can usually answer their questions quickly, and with great detail. The part I fail to consider is that the employee is not as knowledgeable as me, and may not understand some of the terms and processes I am referring to. And for fear of appearing to not understand, an employee will just agree with me and leave. That employee may leave my office not fully understanding everything I said. This miscommunication is
Talking and listening are essential life skills. The ability to talk in order to communicate and exchange ideas and information, to negotiate with others, to express feelings and emotions, allows human beings to function well in the world and to be full and active members of society. Communication, to be effective, requires the ability to listen, to understand and to make sense of what is heard. On the personal level, when we listen, we give attention to the other person in such a way as to allow them to feel heard, understood and therefore respected. In that way, listening is more than
Let´s focus on communication, specifically listening. , As employees each of you have a leadership role based on your positions. In these positions you are required to take instructions, present guidance, make decisions, and implement policy. If you cannot listen effectively, you will miss critical instructions, mislead guidance, make less informed decisions, and hopefully never implement the wrong policies.
Being an excellent listener is one of the best ways to become a good communicator. Throughout the group work, the author demonstrated great communication skills when listening to her team’s different ideas and then taking them on board to create the best results. Fellow team members will appreciate good listening skills, and so in return, it will have a positive impact to the group’s mood, and encouraging them to be confident to speak up and say their thoughts as they know their ideas are being listened too.
A vital aspect of interpersonal communication is the style in which one listens. While every individual possesses their own preferred method of listening in communication, it can be enlightening to analyze our own strengths and weaknesses so as to maximize effectual communication. Within the confines of four main listening style categories, I have chosen those which best describe my own personal listening style.
Listening is a profession setting allows us to form relationships with other coworkers, understand the needs and wants of others, properly understand the tasks at hand, and be able to differentiate between the levels of communication other have. Listening enables us to be able to perform better in a job and understand what others expect of you. Some significant barriers that are apparent in a communication setting would be noise, the inability to function as an active listener, and the failure to limit distractions. Many times we are given the chance to properly react to these barriers. By doing so, we allow ourselves to be much more effective in the work environment and allow others to be effective as
Given that listening accounts for 45 per cent of time spent on communication (Eunson 2012:310), argue the importance of listening skills in the workplace. Your analysis should identify three specific listening behaviors and provide examples to demonstrate how these skills promote communication and understanding. Support your analysis with relevant communication theory and evidence from appropriate academic sources.
The ability to listen well is an important tool for understanding others. Sadly, very few people know how to listen well. In fact, most people can think of only one or two good listeners in their lives. Listening is not simply agreeing - it is much more. Good listeners are able to better understand and respond to others, complete assignments accurately, settle disagreements before they escalate, and establish rapport with difficult people.
Listening plays an important role in communication as it is said that, of the total time spent on communicating, listening takes up 40-50%; speaking, 25-30%; reading, 11-16%; and writing, about 9% (Mendelsohn, 1994).
Listening is a vital element of communication and it is very much different from hearing sense of human. A meaningful communication requires both a good listener and a speaker. However, the effect of a listening style may vary depending on the occasions and situations a listener is in. Sometimes, speaker exhibit ineffective style such as defensiveness, ambushing, pseudo-listening, stage hogging and selective listening in their communication tracks.
Listening is more complex, and it encourages one to analyze and think about an idea, rather than to simply accept it (or “hear” it). Hearing is a skill that is beneficial for every aspect of life. As long as we have our ability to hear, we will always perceive different sounds, music, and voices. Listening, however, is beneficial to us in specific instances. It is important for us to attain good listening skills in education, the work force, and in our relationships with others in order to succeed. Good listening in education will bring about confident participation in class discussions; good listening in the workplace will lead to cooperation and good teamwork among colleagues; good listening in relationships is healthy and positive, for it is important to hear what an individual has to say in order to know how they feel.
Listening is an important form of communication. Unfortunately, many people who do not know how to listen believe they can listen well. They often say "I have been doing this all of my life of course I can listen". Listening is not inherited, or a personality trait, it is a skill that must be worked on and practiced.
Many believe listening skills are a necessity to being successful. It’s said that god gave us two ears so we can listen twice as much as we talk, and leaders should follow this saying so they do not miss any important information (Rai).
Listening is more than just hearing. The process of listening involves receiving and constructing meaning, and responding to verbal and/or nonverbal messages. In other words, listening is not always easy and being a good listener is all about developing listening skills. To receive messages appropriately we have to listen actively. Active listening can be broken down into three important skills; first of all you have to reflect the feelings that the person is communicating, secondly reflect the content that they are communicating and finally ask good, meaningful questions.
Developing better communication skills is more than talking to someone to get a point across. Listening and understanding the key components of the conversation is a part of having communication skills. By listening, issues would be processed better which would help establish a common ground between the people that are having a conversation.