Third Party Consultation Model: A Case Study

In today’s organizations conflict and power are important elements to the success of any company but can also create negative long term impacts if not addressed. Organizations require enough power within the leaders to get through conflict and enough conflict within individuals to create new innovations. Not all conflict is bad but when there is conflict individuals with power must assist in aligning conflict resolution to assist in understanding for everyone involved in the conflict. The need for successful conflict resolution is vital for employees so that they are capable of moving on and understanding why the conflict was overcome.

At one point in a person life, they will participated in a group whether it is part of a specific committee, therapy, or social group. In recent years, there has been a rise in counseling within a group forum veering from the tradition individual counseling. Therapists, physiologist, and counselors believe that form of counseling is beneficial to both counselor and client. This allows the counselor to help several clients at once rather than one at a time decreasing their strenuous workload and demanding work hours. This form of counseling integrate individual that share similar issues, struggles, and experiences into one forum. This not only allows the clients to learn from the therapist but from their fellow group members. The group experience

Jacobs, E. E., Masson, R. L., Harvill, R. L., & Schimmel, C. J. (2012). Group counseling: Strategies and skills (7th ed.). Belmont, CA: Brooks/Cole.

In today’s world teamwork is being utilized by companies across the globe. Employers are seeing the value of teamwork and what can be accomplished when people put the strengths together. These teams consist of people from different cultures with different personalities. Conflict is inevitable when it comes to group dynamics. Conflict resolution is necessary to keep the group functioning efficiently. This paper will analyze group dynamics and focus on conflict resolution by way of communication.

It is beneficial for an individual’s overall (physical, mental, social) well-being to have access to a range of services and facilities.

In this paper I will describe and analyze my experience working in a group situation, writing a paper on the movie 12 Angry Men. I will address therapeutic communication techniques used in our group situation. I will address any conflicts that arose in our group. Utilizing Tuckman’s group process theory, I will also address the effectiveness of our group process.

Bergan and Kratochwill’s model is a behavioral-operant model that defines consultation as an indirect, problem-solving service involving a collegial relationship between the consultant and consultee in which the consultant acquires and communicates psychological data that will enable the consultee to utilize the data. Relies upon a complex communications model to elicit the information needed and includes a series of specific recommendations regarding problem identification and resolution. Bergan and Kratochwill view the consultant as an AUTHORITY FIGURE WHO ASSUMES PRIMARY RESPONSIBILITY FOR THE CONSULTING RELATIONSHIP. Also, they focus on changing BEHAVIORS! Thus, the primary goals are:

Quality improvement is defined by Kelly (2012) as “a systematic process of organization wide participation and partnership in planning and implementing continuous improvement methods to understand, meet, or exceed customer needs and expectations and improve patient outcomes” (p.477). The women’ unit can receive thirty patients from age eighteen to late adulthood. The unit is a receiving facility for everyone Baker acted in the state of Florida. Like any other organization, change is always happening in the women’s unit. One of the areas that need improvement on the unit is a reduction in the number of seclusion and restraint that we do every month. Patients that are violent and present a danger to either

As well, it will be seen as a deterrent to people looking to get the help they need.

Incorporation of advocacy and mediation in human services advances conflict resolution through advocacy and mediation. Professionals in the human service field acknowledge the advantages of alternative conflict resolution applied in mediation promoting shared change. A mediator is a neutral third party who assists to resolve a disagreement or conflict by exploring crucial issues, resolve misunderstandings, look at solutions, and discuss a jointly favorable outcome. Mediators set up guiding principles throughout the mediation process. In addition, mediators help better the communication among disagreeing

n references to Jaclyn's post, I concur with her based on her assertion that Conflict in group counseling settings is almost always inevitable. However, it is important to take note of the proficiency and the aptitudes of the counselor involved in the cause both at personal and professional levels. Despite the diverse disparities and the extent of antagonism between or among the conflicting parties, it is very important for the counselor never to take sides, but rather give both/all parties neutral treatment or attention; this will help bringing the conflicting parties at par as far as emotions are concerned thus, ready for the counselor's intercession, and subsequently discourse and mutual consensus (Jacobs, et al. 2016 ). Based on an encounter I once had as a conflict mediator between couples, who also happened to be my relatives, I realized that conflicting persons when undergoing counseling, more often that not, harbor and exhibit wide-ranging emotional and even physical behaviors, this is to expose the opponents' course of action(s) while veiling theirs. They want to show that they are the victims of the situation, and therefore they should be granted justice, or ruling should be done to their favor. This process, that is, conflict resolution/counseling within a group setting, calls for utmost sobriety and vigilance by the counselor so that he/she is not carried away by the different and confusing behaviors and sentiments of the conflicting parties.

As I began the Group Process and Dynamics course, I was excited to become educated and experienced with group counseling. Group counseling is a topic I have enjoyed in the past and have continued to be fascinated by. I have learned the elements of a group process through observation and research. The group process consists of several elements that come together when the group begins and ends when the group is terminated. I have observed group norms, group cohesion, the generation of trust, the manifestation of resistance, the emergence of conflict and resolution, healing forces, the reactions of group members, and the various stages a group develops through (Corey, Corey, & Corey, 2010). Throughout this course, I was able to derive a conceptualization of groups. From this course I will take with me the understanding of how effective group counseling can be for individuals. Groups have been known to be as effective as individual therapy and a great source of treatment. Group counseling is designed as a part of a treatment plan that helps individuals and guide them through change. Group counseling is a versatile practice, which can be used in several settings and with different populations (Corey et al., 2010). This course has given me the opportunity to reflect on my own personal leadership style, the challenges that may arise, and an action plan to continue my group leadership knowledge and skills.

Consultee-centred Administrative Consultation goal is to help consultee improve problem-solving skills in dealing with current organisational problems (Friend, 2016)

Group counseling may be adverted to as a course of counseling, which takes a group of people coming together under one or more trained therapists, who simultaneously facilitate them and promote them to help one another to overcome their challenges. The group members are usually peers who may not necessarily face the same problem, but their problems may be linked. According to Jacobs, Masson, Harvill and Schimmel (2012), all members in a counseling group wish and desire personal growth. This kind of therapy has been employed over the years and it has produced excellent results in the lives of the group members.

Accessibility of services. Services do no good if they have waiting lists that run into years, or aren’t physically accessible to those who need them.