Protagonist: Thomas Green, Senior Market Specialist at Dynamic Displays Main Issue: As I understand it, the main problem in this case is there has been a serious lack of communication between Thomas Green and Frank Davis. Thomas has received many poor performance reviews and it has been brought up with the Vice President of Travel Shannon McDonald. Sub-elements of the Main Issue: An additional issue that will have to be resolved is whether or not Thomas is willing to take his employee feed back or eventually find himself terminated. . I looked at this situation using in and out groups, the skills approach as well as the behavior approach. I selected this approach because many of these approaches and skills will help to develop a …show more content…
Thomas got hired on in the position with over six years of account executive experience. He did not have the experience for the role that he was applying for, but was extremely persistent in order to do what he could to get the job. He started off in the in-group by doing whatever he could to meet with Shannon which eventually allowed him to receive the offer of a senior market specialist. He also began to develop good rapport with Frank and listened closely to the full description of responsibilities he was required to fulfill. Not too long after he started his role, Thomas began to slack a bit and it eventually upset Frank. Frank was mostly upset when Thomas called him out about not being able to reach certain sales forecasts for the coming year that he had proposed. It did not take long for both of them to begin banging heads with one another. Frank began to become even more upset with Thomas after he would not tell him his location, goals or supply him with up to date information. After hearing the criticism from Frank Thomas began to continue do his own thing and became even more frustrated. Thomas spent a majority of his time complaining, instead performing his daily work activities. Thomas was more worried about the minor little details than focusing his time on the big picture. Thomas put himself in an out group when he would have been able to benefit the company in a much greater fashion by being
Background Knowledge: what students work well together in the classroom, they will be doing group work
Thomas Green didn’t pay much attention at office politics when he’d taken on his job. He kept himself occupied with the job and focused himself in meeting the expectations without any interaction with Davis or McDonald. Green thought as McDonald sponsored his promotion, she will watch out for
At the beginning he was told to report to Jenkins, however, once he got to the site he was assigned to Jeff Hardy. After the company reorganization, he found himself wondering whether he should report to Knight or Hardy. However, despite the confusion, he never brought up this question to Hardy, Jenkins or Knight. He perhaps then fell into the trap of a “bosssubordinate relationship” and went with the structure he felt was assigned without truly understanding its reasoning. ii. He didn’t take enough time to understand HQ’s perspective on various issues a. Replacing the chief engineer, rejecting frequency reuse patterns, or failing to get sign off on agreements for GMCT cell sites indicate failures in managing upward management relationships. Problem #2: Employee Dynamics Strengths 1. Peterson was committed to building an empowering environment for employees. i. Peterson called weekly construction meetings, which invited all to report on the company’s weekly progress and issues. Shortcomings 2. He failed to consider alterations in team dynamics when making hiring and salary decisions. i. He hired Trevor at a higher salary rate to the resentment of other employees, causing significant damage to the trust and respect between employee and manager.
* any other issues you believe should be brought to the attention of the CEO and the board
On the other hand Davis can also take a step towards relating to the new situation where Davis is the new senior Marketing Specialist and try to take maximum advantage of his positive qualities. He should trust Thomas in growth forecasting as Thomas is closer to the
George Hill worked with Bank of the West for the last seven years as a Fraud Analyst, and disliked his role everyday. George has been actively looking for a new career and opportunity; he is very sociable and is interested in entering the Sales force. One day, he received a call from an ex-colleague, stating that he was going to be part of a start-up Pharmaceutical company and was looking for motivated Sales consultants. George was faced with a difficult situation; on one hand he was employed with a stable firm. Consequently, he disdained the position he had due to the fact he didn’t have the opportunity to work with people. Furthermore, if he accepted the new job offer, he would be in an unstable position with the possibility of a better return
3. Conflict management: - speak to the person first, then if not resolved speak to the manager
not problem solving strategies because some of them are friends with the employees and let them do
1. What types of decisions must Chad Thomas make daily for his company’s operations to run effectively? Over the long run?
1. Jamie Turner and Pat Cardullo have very different assumptions and expectations for Turner’s new position and MLI as a company. This hinders their relationship and prevents effective communication. This may be contributed to a poor psychological contract, the contract was weakly established and has not been maintained throughout Turner’s time at MLI. Also, when Jamie was in the process of signing on, Cardullo implied and even made many commitments; since then he has
Select five (5) and write a detailed explanation of how your use of these techniques could be applied in your personal and business life. b) For each of the five (5) chosen techniques, write and explain the result you would hope to achieve by use of that technique.
If Douglas Ivester was so successful, for years, on the executive staff, why did he fail when he was given the CEO/president position? Give an overall impression, broad stroke explanation of why he failed.
Why did you choose these skills? How will these skills help you achieve better results in your personal life? How will these skills help you achieve better results in your professional life? What are the benefits (value to you) of developing these skills and the cost of failing to develop these skills? (Approximately 250 words):
My first question to him was why - why did he want the job? His response was perfect. He was looking for new challenges, new directions in which to grow. He felt he had a good understanding of the roles the people on the team played and felt like it was a good way to break into management.
he was resourceful (thanks to his experience from the bottom of the company to the top