Timken Company Case Studt

992 Words Oct 31st, 2011 4 Pages
“The knowledge that the Microsoft Services team brought to the table, plus their willingness to work with us, was all very critical to the success of the project.”

Gordon East, IT Manager, Timken

Business Needs
Timken, a 109-year-old company, is a longtime leader in the production of antifriction bearings and specialty steel. The company began as a carriage maker before the advent of the mass production of automobiles and now has offices in 27 countries and 25,000 employees. Timken competes in a global marketplace that requires companies to adapt to ever-changing financial conditions.

Executives at Timken were anxious to rebuild the company’s entire portal to improve the efficiency of diverse, global content management. The
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It aligned the Enterprise Portal and Collaboration Technology Planning service to provide a standardized approach for the implementation of Office SharePoint Server 2007 technology.

“That alignment took into consideration Timken’s technical and user requirements,” Dunn points out. The architect helped the Timken IT staff build a solution that was scalable and that fit within the company’s IT specifications. Now, Timken enjoys a manageable and scalable solution that allows for new functionality to be added with a limited amount of rework and reinstallation.

Mitigated Risks
The ongoing access to the Microsoft Services team meant that Timken could benefit from Microsoft’s own industry knowledge from thousands of similar customer engagements. The Microsoft Services team was always present to help the Timken IT team resolve any questions during the implementation process. In addition, the company’s IT staff augmented its skills by engaging with the experts from Microsoft Services and the developers from ProSource Solutions.

“The knowledge that the Microsoft Services team brought to the table, plus their willingness to work with us, was all very critical to the success of the project,” says Gordon East, IT Manager at Timken.

Maximized Value on IT Investment
Timken’s internal IT team augmented its development knowledge of Office SharePoint Server 2007 through the Enterprise Portal and Collaboration Technology Planning service. With the

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