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Tipping Research Paper

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Tipping is an essential part for maintaining and encouraging good service from waitstaff. If people were to abolish this practice, waiters and waitresses will feel no incentive to keep an uplifting attitude when serving customers. There is a reason why American restaurants are known for their good service, and abolishing tips will only bring an end to that positive reputation.
Imagine being a full-time waiter or waitress serving dozens of people per shift while keeping a new, positive attitude for every single one of them. Although personality may play a role, a majority would get tired or grumpy over time. Tipping on the other hand, makes for a great reward system that favors respectful and hard working staff over those who think of customers as just another burden. In the article “Counterpoint: Customers Reserve the Right to Hold Wait Staff Accountable via Tips” The author summarizes the purpose of tipping by stating it “Enables customers to reward good service and choose not to reward poor service.” This statement, although simple, outlines the negative and positive reciprocation that tipping brings to servers, and will only continue to convince wait staff to improve their stance on work. …show more content…

This can be seen in a chart published by the Wall Street Journal under the article titled “Is It Time to End Tipping?”. These statistics show that the more time waiters devote time the higher tip they get. In fast food for example 80% of customers don’t tip, and this is understandable since employees in those restaurants rarely ever serve you. In full service restaurants on the other hand only a miniscule 1% of customers do not tip, this too makes sense due to the fact that wait staff spend far more time focusing on specific customers’ needs. What these statistics show is just how much the work done by the server contributes to their tip, and how their customers

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