7325 WordsDec 10, 201230 Pages
Chapter 16 Motivating Employees TRUE/FALSE QUESTIONS WHAT IS MOTIVATION? 1. Motivation is a result of an interaction between a person and a situation. (True; easy; p. 452) 2. The three key elements in the definition of motivation are energy, direction, and achievement. (False; difficult; p. 452) 3. High levels of effort don’t necessarily lead to favorable job performance unless the effort is channeled in a direction that benefits the organization. (True; easy; p. 452) EARLY THEORIES OF MOTIVATION 4. The best-known theory of motivation is probably McGregor’s Theories X and Y. (False; easy; p. 453) 5. Maslow argued that each level in the needs hierarchy must be substantially satisfied before the…show more content…
a. physiological b. esteem c. social d. self-actualization (d; moderate; p. 453) 39. Maslow argued that once a need is substantially satisfied, _______________. a. the next need becomes dominant b. individuals no longer require that need c. that need continues to motivate an individual d. it becomes a higher-order need (a; moderate; p. 454) 40. Which of the following is considered a lower-order need? a. social b. esteem c. self-actualization d. safety (d; easy; p. 454) 41. ___________ assumes that employees have little ambition, dislike work, and avoid responsibility. a. Theory Y b. Theory X c. Self-actualization Need Theory d. Belongingness Need Theory (b; moderate; p. 454) 42. Theory Y assumes that people inherently _____________. a. want to belong more than anything else b. avoid responsibility and need to be closely controlled c. want to work and can exercise self-direction d. work to satisfy hygiene factors (c; moderate; p. 454) 43. Theory X assumed that _______________ needs dominated individuals, and Theory Y assumed that _______________ needs dominated. a. lower-order; higher-order b. safety; physiological c. esteem; self-actualization d. social; safety (a;

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