Total Quality Management : Tqm

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Total Quality Management (TQM) The Total Quality Management is the concept of processes and integration all of functions within an organization in order to focus on quality control and also approach to long-term success to continue improvement in all aspects but not short- term goal. TQM of business plan began in 1980 in the United States. It was popular until early 1990. Nowadays, in the small business to large business, including restaurant and fast food businesses that used system quality standards to manage the organization because they believed in quality of the standard is bringing them business growth in worldwide. TQM is the most common sense (Shri Ramdeobaba Kamla Nehru Engineer College and National Institute of industrial…show more content…
A market leading business such as McDonald’s, Starbucks, Pizza Hut or KFC cooperation is the world’s largest chain of franchise companies. They are successful strategy of selling product in high quality, cheaper and quickly process on sales (Chang & Kleiner, 2008, pp.107-109). Another key of TQM indicate to 5S Method that the tools for helping analysis of process running on the work place. It will be creation and maintaining well organization, clear and high quality. The companies created a specialty sales group to manage this operation. The implement of total quality management is related to franchise and supplier that can be for the top leader in the food and beverage industry (Chang & Kleiner, 2008, pp.107-109).
Everyone has had experience with poor quality that makes impact to customers. So the successful companies understand impact of customer defined quality can have on business. For this reason they firms continually increased their quality standard and integrated effort designed to improve quality performance. One of the more common implement for improving a process to manage variation in total quality management (TQM) that indicated to Quality Circle (QC) is the employee participle method. QC focuses on companies in improvement that involves to all employee aspects of the companies. Employees are focused on customers to find solutions to manage the problem and management approach to long-term success for the customer
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