Henry Ou, Derrick Kwok, the President and the Vice President of Air & Sea Travel Center also serves as Tour Director of our company who would plan, organize, and conduct short-distance, long-distance travel, tours, and expeditions for individuals and groups. Mr. Ou and Mr. Kwok have experiences of planning and organizing trips, make sure everything runs according to the itinerary and make sure our valued clients safe and enjoy the trip. To be a successful Tour Director, personal skills and qualities are often more important than formal qualification. In memorable trip, our clients expect not only what they are going to visit, eat, and play, but also the excellent “people” skills of our Tour Directors who would bring them happiness, surprises, and make sure that arrangements for the group to run as smoothly and enjoyably as possible since the tourism industry is characterized by high-contact services in which co-creation of clients plays a major role (Grissemann & Stokburger-Sauer, 2012). Joylyn, Ina, and Phoebe are responsible for organizing and setting up the tour by making reservation for hotels, restaurants, cruises, gate tickets, and more. In most of the time, they would make a reservation earlier and deliver special requests to the service provider from the client in order to have availability to everyone in the group and make our client feel that they are valued because we listen and we care.
Tour Consultant is important in our company, because they are the first
Vacation is something many people love and look forward to. The ability to put our daily tasks on hold for a short amount of time in order to clear our minds and reinvigorate ourselves is something that all people need from time to time. In fact, we all seem to have those times in our life were we get a week or two off to have the time of our lives. One particular experience that I had impacted me in two primary ways. This experience was when I took a Royal Caribbean Cruise in the Gulf of Mexico. Strangely enough, this experience impacted me in two completely opposite, and nearly paradoxical, ways. Truthfully, what I took away from my Royal Caribbean Cruise would be considered by many to be the opposite of what they would expect.
Gillian Dale (2010). Travel and Tourism level 3 Book 1. Oxford: Pearson Education Limited. 122-124.
The live style of people changed and they have more leisure time than before. They are aware that group vcation are avilable at good price. The industry is less than 10 years old and the market penetration has barely begun. There are unlimited groups available who are looking for group travel. TTG will provide deluxe tours to prime groups. fancy hotels and air transportations. TTG will market its group tours to travel agents. There are positive cashflow in this business. It will allow for expansion without additional financing. The “back to back” will allow a substantial saving on air fare and also a better price to the hotels because the rooms are utilized all the time.TTG can sell vacations at savings of 35% or
Located in the Housing Helpers’ corporate offices in Houston, Texas, the Director of Public Relations and Communication reports to the Chief Executive Officer, and serves as a key member of the organization’s leadership team. The primary purpose of this role is to serve as the chief ambassador of the organization, while also overseeing all communication streams to ensure a cohesive message and image. The incumbent will support the development and sustainability of the community, religious, business, and media relationships through the development of a strategic communications and public relations program. At the same time this role will cultivate government and support agency relationships as Housing Keepers seeks to lobby for home improvement loans are reduced interest rates and funding for community renewal initiatives.
Tourism programs need to provide more flexible and versatile travelling programs to keep the interests of the local
The organisation I have chosen to base my document on is RSD Travel. This firm is a small based travel agents that is run by 700 motivated employees and works closely with high end newspapers such as the ‘Daily Mail’, this enables them to attract more customers by targeting the broader audience. They work with a handful of destinations to match a price that is best suited to you. They also work in particular with disconcerting holiday makers in order to satisfy their needs as much as they can. They also provide tours that represent especially good value for money, and the process of booking directly with this company means that there are no middlemen with extra fees, and you also receive visibly, qualified advice. RSD Travel Ltd is a London based company which was founded in 2011 and was previously known as RSD TRAVEL AGENCY LTD until they later changed it in November of that month. The company’s main aim is to provide low cost holidays by focusing on small handpicked destinations to organise ‘special premium holidays’ for holiday makers in search of highlight’s, educational and
Amazing Destinations can turnaround their business operations by attracting new customers to offset declining sales and add new tourism packages to expand their product offerings. Real adventure holiday package is the right step to attract younger generation into the company’s brand offering and with exceptional service and customized experience, the company could convert the real adventure customers to their more profitable luxury holidays package and in the process develop brand loyalty. The company in order to stay competitive in the marketplace must also implement a new online booking system to increase operations efficiency and
The 1960 's marked the beginning of cruise tourism ( Brida, et.al, 2013). However, it wasn 't until the 70 's and 80 's that the cruise industry began to experience moderate growth. All of this changed however in 90 's when cruise tourism took root in Europe, Asia and Oceania and 3.8 million people worldwide embarked on ocean adventures ( Brida, et.al, 2013). Although the industry has experienced continual growth since the 90 's, and cruises are consistently ranked as one of the top preferred vacation type by holiday goers, the cruise tourism industry is still relatively small in relation to other forms of international tourism (Brida, et.al, 2013).
-What are the likely and desired visitor experiences? (What will visitors want to do, feel, learn, experience; and what does the agency hope they will do, learn, etc.?)
The tourist-host interaction during excursion or day-trips, which are organized by tour operators or excursion centres within resorts, has some positive impacts on local community. More precisely, this interaction forced the Dominicans to adapt to the new international standards and fostered pride in cultural traditions. Moreover,
As mentioned by Rimmington & Morrison (2009), the assistance from different parts of the world presents a new and diverse outlook for future research including theoretical innovations and revelations, cultural and environmental aspects, tourist destination and other ecotourism and recreational aspects of tourism and hospitality industry (Brotherton,
Travel Supremes' marketing strategy would mainly be to provide each customer with an overall great experience to focus less on the troubles of planning, budgets, and things to actually do but to highlight the thrill of having the ability to trust that our services will make your vacation a pleasurable one. In doing so, we plan to communicate the correct marketing strategies that will appeal to our targeted market, so we can see the success in which areas we emphasize on. Our overall goal is capture the audience of families, which consist of working professionals with kids, who will someday retire if they haven't already. The promotion strategies of Travel Supremes are to create a strong presence on social media, build brand awareness, e-mail
Hiring a wedding planner to assist with a destination wedding is an absolute no-brainer. After all, are you really going to be able to pull off the luxury destination wedding of your dreams while on the phone with the caterer, texting the Minister, reviewing the legal marriage laws of your destination, balancing wedding dress choices on your nose and jugging wedding invitation options? Not to mention all the non-wedding related tasks that make your everyday life an already hectic one – such as work, chores, children or classes? Have we sufficiently reminded you of how important it is to hire a wedding planner? Good. Because that is by no means an exaggeration. And before we tell you why things can go terribly astray when not paying attention to the details, let’s tell you what you need to look out for when choosing a planner. Let’s start with a professional. That might be obvious, right? Of course you’re going to hire a professional! Well, not so fast on giving this on the “duh” pass. When dealing with
Shearwater Adventures aims to be the dominant player in all product categories hat it operates in. This it aims to achieve by being constantly innovative and have the best products in the market. In this avenue Shearwater has come up with the ticket to adventure program where several adventure products are packaged together and sold at a discounted price which brings economy to the purchase(price efficiency). The company also focuses on building relationships with its clients through creating of a data base of all clients who book or travel on their products. The company also goes further to reinforce client intimacy by carrying out routine service delivery evaluation surveys after every trip where clients are given an opportunity to evaluate service delivery and suggest any improvement they would expect. On a monthly basis these are analysed and reacted to with a perspective to improve on the weak areas while also being innovative in terms of service delivery, only this way can the vision be realized. Any staff pointed out as the weak link are accorded training and this gives them an
At Kings Travel the success factor of the growth is their friendly and highly professional services to maximise the customer satisfaction. Kings Travels’ staff is highly trained, efficient and knowledgeable in all aspects of travel, tour trade and because they are privately owned they offer impartial advice for customer benefits.