Toxicity in the Workplace

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The Toxic Workplace Organizational Behaviour Purpose: The purpose of this paper is to examine the inter-relationship of incivility and toxicity, how bullies are able to become toxic managers, and how they are allowed to develop in a toxic organization. We also analyze the development of organizational pain and how toxin handlers deal it with. Finally, we hope to assess if there is any validity to claims that ‘Generation Z’ is responsible for the recent prevalence of workplace toxicity. What is a toxic workplace? Overview of Toxicity: “Violence, aggression, bullying, tyranny, harassment, deviance, and injustice …” (Cortina 2001), the ‘magnificent seven’ anti-socialites comprising Workplace Toxicity. A relatively new…show more content…
Without the use of a “Toxin Handler” to ameliorate the emotional pain, workplace toxicity affects the bottom line of an organization through lost productivity from distraction, debilitating health issues, and attrition (Scholten). Workplace Incivility: “I don’t have time to be nice.” Unlike aggressive, violent, and abusive workplaces, where the intent to cause harm is apparent, incivility takes on more ambiguous forms, where the perceptions of the instigator, target, and observer(s), must factor together to determine intent (Andersson, 1999). General incivility, as a primary precursor to a toxic workplace, can be described as rude behavior, or a disregard for others within the organization, stemming from a lack of recognition, or ignorance, of co-workers emotions and values, often taking form in deviance as a protest of dissatisfaction (Kelloway, 2010), and leads to a downward spiral of malcontent. Pearson classifies Incivility as “Low-intensity deviant behavior with ambiguous intent to harm” stemming from “Anti-social behavior in violation of workplace norms for mutual respect”.Despite the intent, or lack thereof, the effects of incivility in the workplace are strictly damaging, and as such, must be addressed before spiraling out of control. Examples of workplace incivility include ignoring advice and belittling ideas, lack of active listening, taking credit for shared work and public criticism or insults (Johnson, 2001). Even negative
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