Tqm - Total Quality Management

2861 Words Nov 25th, 2012 12 Pages
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INTERNATIONAL JOURNAL OF CURRENT RESEARCH
International Journal of Current Research Vol. 3, Issue, 3, pp.149-153, March, 2011
3

ISSN: 0975-833X

REVIEW ARTICLE TOTAL QUALITY MANAGEMENT IN EDUCATION
1Jayakumaran, M. and 2Manoharan, C. 1Department of Management Studies, Kalasalingam University, Virudhunagar (Dt.)

Tamil Nadu, India
2Department of Education, Bharathiar University, Coimbatore, Tamil Nadu, India

ARTICLE INFO
Article History:
Received 18th December, 2010 Received in revised form 21st January, 2011 Accepted 29th February, 2011 Published online 13th March, 2011

ABSTRACT
After Second World War the United States of America was forced to improve the production of
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Today it is in our best interest to encourage everyone’s potential by dedicating ourselves to the continual improvement of our own abilities and those of the people with whom we work and live. Total Quality is, essentially, a win-win approach which works to everyone’s ultimate advantage. According to Deming, no human being should ever evaluate another human being. Therefore, TQM emphasizes self-improvement process. In addition, this principle also laminates to the focusing on students’ strengths, individual learning styles, and different types of intelligences. A System of Ongoing Process The third pillar of TQM as applied in education is the recognition of the organization as a system and the work done within the organization must be seen as an ongoing process. The primary implication of this principle is that individual students and teachers are less to blame for failure than the system in which they work. Quality speaks to working on the system, which must be examined to identify and eliminate the flawed processes that allow its participants to fail. Since systems are made in the quality of those processes largely determine the quality of the resulting product. In the new paradigm of learning , continual improvement of learning outcomes replaces the outdated “teach and test” mode. Leadership The fourth TQM principle applied to education is that the success of TQM is the responsibility of top management. The school teachers must