Transnational IT Operations

1340 Words5 Pages
Transnational IT Operations Introduction Enterprises are having to quickly change their value chains and supporting subsystems, processes, platforms and procedures to more effectively support globalized operations. Despite the common assumption that globalization and transnational IT operations are undertaken for cost reduction, a more common motivation on the part of enterprises is to capitalize on the unique expertise and knowledge in a given country or region (Gill, 2011). From this vantage point, it can be seen how transnational IT operations are a lagging indicator of the shift in intellectual property and market expertise over the long-term. The ability of any enterprise to orchestrate the many facets of its value chain across multiple geographies while at the same time managing product quality, service levels and take into account cultural nuances will over time dominate an industry (Sammon, Adam, 2005). The intent of this analysis is to evaluate how the transfer of work, quality management, global networking and service levels dictate the level of performance for transnational IT strategies. Included in this assessment are the culture diversity and language-based differences that every enterprise must contend with when challenged with global growth. The most effective approach is to compare the advantages and disadvantages of transnational IT, taking into account the most strategically important issues in the process. The most critical of all these factors is
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