Transparency In Communication In Patient Communication

The practice of nursing utilizes constant communication between nurses, patients, physicians, coworkers, and various other members of the healthcare team. It is clear that effective communication is vital in the provision of safe and effective nursing care. A long history of miscommunication-related medical errors has spurred research aimed toward improving communication and lessening consequent error. Research has identified various forms of communication structure acronyms that when used correctly, allows for a more organized and precise shift report. These acronyms include SBAR (Situation, Background, Assessment, and Recommendation, and SHARE (Standardize, Hardwire, Allow opportunities to ask questions, Reinforce, and Educate). In addition, studies have identified a more effective shift report location that enhances nurse-to-nurse as well as nurse-to-patient communication. Bedside reporting was explored and determined to be a very effective form of nursing report that increases overall patient safety and satisfaction. Communication improvement is a continuous focus within the healthcare arena and is vital in the provision of safe patient care.

Using effective communication strategies between healthcare practitioners and patients is essential to ensure high-quality and safe patient outcomes. As health care becomes more complex, the focus for organizations and health care professionals is focused on processes that facilitate clear communication and collaboration, that in turn improves patient safety and outcomes (Rosenstein, Dinklin, & Munro, 2014). Successful collaboration and improved outcomes is directly related to the quality of communication. Effective communication in a healthcare organization engages staff, conveys trust, and sets expectations for accountability (Men, 2014).

Currently, most people generally accept a doctor’s word as truth and do not question him or her. When it comes to the medical field, patients can often feel overwhelmed by all the confusing medical terms being thrown at them, so they tend to sit back and do as the doctor says. Healthcare professionals sometimes take advantage of this fact and withhold important information from their patients. For instance, a study conducted by Lisa Lezzoni, MD, and her peers states that more than half of physicians lied to their patients about their diagnosis to put a more positive spin on it (Lezzoni, Rao, DesRoches, Vogeli, and Campbell). Healthcare professionals should disclose to the patient any information pertaining to the patient.

Therapeutic communication is seen as a complex skill that involves much subtlety and requires a range of different approaches (Jones, 2009). The importance of therapeutic communication and professional relationships with patients as a prime means of attaining healthcare treatment found to be the underlying theme in interpersonal relationships ( Arnold and Boggs, 2011). Therapeutic communication can create a nurse-patient relationship that enhances choice and responsibility, improves patient input and cooperation and thereby maximizes care outcomes (Rosenberg and Gallo-Silver, 2011). By integrating knowledge with compassion, the skill of therapeutic communication is regarded as the nurse’s greatest asset in reducing stresses and establishing a bond (Rosenberg and Gallo-Silver, 2011). Therefore, person-centred communication is regarded as the mandatory fundamentals in health professions (O’Toole, 2012). Attaining person-centred communication is often challenging and it is essentially required in health professions (O’Toole, 2012). One of the important basis for patient-centred communication is the effective listening (O’Toole, 2012). This essay briefly explains the various components of active listening skills that enhance therapeutic communication. Finally this essay concludes with a self-assessment of the current knowledge and skills that the author possess, followed by a development plan that shows the goals and strategies that can be used to improve author’s active

Good communication between physician and patient is vital for a patient to make an informed choice regarding their care.

Transparency in Healthcare is one of the many debatable changes in the recent healthcare reform. Consenting for pricing, outcomes reports, and standardized performance metrics to be easily accessible to all patients is causing a debate among physicians and insurance not let alone the public. Transparency will bring light into healthcare cost and pricing while enlightening the availability of information needed by consumers to make informed healthcare choices based on their selected physicians. The aspired goal is to implement transparency in healthcare to be recognized, as an important role in which the rendering physician’s contracts will be value based and not quantity driven. The consumer or also know as the patient will have fundamental information on the insurance plan product purchased by him or her, allowing them to understand their patient responsibility towards the rendered cost with

The HITECH act of 2009 brought about the revolution of health information technology (HIT) by providing billions of dollars to aid in implementation throughout the health care industry. HIT has allowed for improved patient-centered care secondary to improvement in communication channels, allowing for greater access of protected health information (PHI) for healthcare providers, which in turns, has improved the efficiency of patient care. Patient centered communication has been achieved through means of patient portals and electronic health records (EHR). EHR connects various disciplines and aids interdisciplinary communication. Furthermore, HIT such as telemedicine and clinical decision support systems allow for improve communication of health information between provider and patient, allowing for better patient care delivery (Finney et al., 2014).

In recent times, in the field of health communication, a shift in beliefs has become apparent. Many feel that the physician-centered approach is no longer the best way to manage the interaction between patients and doctors. A new collaborative approach has been adopted by many. This collaborative approach is more of a partnership between the patient and doctor. More communicating by the patient, and more listening by the doctor. When the doctor and patient speak to one another, they speak to each other as peers sharing ideas,

Communication plays a big role in the health care system. Without effective communication, how will we keep our patients safe? It is imperative for health care workers to have proper communication with their patients. It is also important for interdisciplinary teams to communicate effectively. According to the Joint Commission, seventy percent of sentinel events were caused by failure of communication (Dingley, Daugherty, Derieg, & Persing, 2008). The purpose of this essay is to discuss the seven principles of patient-clinician communication to meet patients’ expectation and using interdisciplinary communication to improve patient safety.

Individuals of all professions depend on learning from others to attain abilities and knowledge necessary to practice their profession. Doctors are vital as they treat our illness and save lives every day. I am grateful for the ones that has devoted their lives to aid others .What about what doctors will not tell you. Ted Talk by Dr. Wen is an eye opener about what your doctor won't’ disclose and paint a different picture of a health care provider. Doctors should release medical information to their patients. Doctors need to be transparent about their medical approaches to treating specific illness, prevents misdiagnosing a patient and introducing care that is more preventive.

Throughout the Resident Care Conference, our team demonstrated effective communication techniques such as simplicity, active listening and eye contact. First, Simplicity of words is using general words or choosing words to make it easier to understand (Kozier , et al, 2014 ) . For example, during the IPE event, instead of using medical words, health care professionals choose words that simple words like: difficulty in swallowing instead of using the word "dysphagia". Simplicity of words are making easier for the client to easily understand the information that the health care team is trying to explain. Second, active listening is paying attention to what is the client and/or family member is telling to the health care team regards to the client's health concern.

Not surprisingly, poor doctor-patient communication was found to be causal in malpractice suits according to the Beth Huntington and Nettie Kuhn (2003) of the NCBI. This helps explain why doctors and healthcare providers that possess effective communication skills, are adept at extracting the Actual Reason for Coming (ARC) to a treatment facility, and present themselves as credible in providing healthcare have a higher patient satisfaction outcome (Wrench, McCroskey, & Richmond, 2008).

The majority of people rely on healthcare professionals to support their well-being and their health. With over one billion visits to the physician's office annually in the U.S. alone, patient to health care professional interaction is common and important in having the highest quality of health possible. The Institute for Healthcare Communication states that “ Extensive research has shown that no matter how knowledgeable a clinician might be, if he or she is not able to open good communication with the patient, he or she may be of no help.” A strong relationship between health care provider and patient is essential to achieve the best possible health care.

Communication is about more than just bartering of words. It is about comprehending the feeling and purposes behind what is being said. Effective communication is also a two-way street. It is not only how you deliver thoughts and feelings that it is acknowledged and comprehended by somebody in precise way you proposed, but it is also how you understand to achieve the full significance of what is being portrayed and to make the other individual feel heard and understood.

Complex issues can gain from disseminated and informed decision making. When patients are included in framing a plan, it increases their satisfaction level and it results in better outcomes, and their doctors are less likely to generate unnecessary tests or referrals. Decision on treatment was perceived as unidirectional. Medicines were prescribed to the patients without educating them what the medicine was for or what were its side effects. Once that was complete, doctor would tell patient to come after certain days. There lacked a proper closing session. Doctor’s non-verbal communication would include smiling, attentive listening, and thorough medical checkup. Only when the patients were seen assertive, doctors would respond to the queries