Transport4 Task's Underlying Investigation Process

Another way of successfully gathering information is by building a prototype or model of the system, so that users can test or get an idea of what the finished product will be like. With this they can determine issues, problems, or inconsistency with the system. Another important part of gathering information is organizing it so that it can be understood and put to proper use. I propose categorizing the requirements into functional requirements, operational requirements, technical requirements, and transitional requirements. The functional requirements define how the user thinks the system is functioning overall, the operational requirements define what background processes need to be executed in order for the system to work optimally over a period of time, the technical requirements define what technical issues that must be addressed in order to successfully implement the system, and the transitional requirements define the processes or steps needed to implement the system smoothly and successfully. ("Mind Tools", 2012).

Hi Lance, I was not using these 2 tasks, I have been using TT03191 and TT03190 Customer service follow up task. There was some confusion on how to secure your results and Linda was following up with you regarding all the contact tasks, timely handling (like our liability determination) and follow up. I understood there were several tasks for contact based on peril. I apologize for not following up on this and assumed since the office showed results under these 2 tasks the follow up task was the same for everyone. If I could partner with one of your CL’s for some training on your reports that would be great. Kathy

What modern requirements determination methods are appropriate for this project? Joint Application Design would be bringing all the users of the system together to determine what improvements need to made. This method will work the best for the Hoosier Burger project due to the size of the company, the number of employees, and the accessibility to all the employees on a one on one basis. This is feasible, because the underlying problem to customer dissatisfaction’s are the waiting times (Valacich, George, & Hoffer, 2009).

3. A Use Case is developed to support requirement specification. It is a detailed description of specifications in its simplest form using Realtime scenarios of the functionality requirements between the actors and

In this activity I have chosen three customers, Staff, Line Managers and Senior Managers with reference to my own role I will identify their needs and prioritise conflicting needs.

Please think of a time when you were required to create value for a customer. Briefly describe the situation, the process you used to determine the client’s needs, and the actions you took to ensure that the client was satisfied.

Approaching the task of having to communicate with your customers to affectively resolve their problem can be a difficult task, therefore using various negotiation techniques in the process will be very important. Before anyone would contact a customer regarding their problem, you would always need to know what has to be achieved in the long run of the discussion, as you will effectively be working towards what’s best for their service whilst it being beneficial towards both customer and the organisation. Sometimes customers may need something improved on their service which is out of the ordinary, therefore it is my task to comprise and introduce other products or services that we have available to offer in order for their satisfaction and a positive customer experience. Listening carefully is one of the most crucial aspects of negotiation, as you must be able to offer new products and services whilst communicating with customers, which can be proven to be quite the task itself, therefore you would always have to be alert and listen very carefully to their needs in order to offer them the correct product or service for their need.

Two additional pieces of information you would need to gather from the client in order to best assist him or her.

Requirements gaps: Making sure that the business is meeting its needs financially enough to use the software and if the software will increase profits.

3. Theoretical Approach: State which theory you might use withe the client and provide your rationale.

3) Goal setting- allow the client to set reasonable goals for his/or herself. Once the goal has been established, then we will discuss how important it

The description of the requirement is very important in the process of acquiring an information system, stating of sections it intends to function, opportunities and problems it may arise during adoption stage (Bernroider, 2008). The description is as important

The next step is the selection of the solution, where salespeople customize solutions based on a client’s particular problem, because no two problems are the same. In this step, salespeople throw out suggestions and recommendations to the client, where they will satisfy the customer, therefore salespeople must be a

 [PDF]Case Study: Transport Corporation of India Limitedsiteresources.worldbank.org/.../t...পাতাটিকে অনুবাদ করে দেখাও(TCI), as a major cargo transport company, recognized the importance ... The information in the TCI case study is based on personal interviews with TCI Foun- .... cess to medical records, it also supports analysis providing useful insights.

The requirement of meeting the sometimes uniquely specific requirements of customers has been causing Derrick’s management some serious headaches recently. They recognize the importance of a client-focused approach to marketing and distribution, but are beginning to feel that they are being exploited by some customers who are never satisfied with the level of service provided, however extensive it may be and this is costing them a lot of money.