Transport4 Task's Underlying Investigation Process

Another way of successfully gathering information is by building a prototype or model of the system, so that users can test or get an idea of what the finished product will be like. With this they can determine issues, problems, or inconsistency with the system. Another important part of gathering information is organizing it so that it can be understood and put to proper use. I propose categorizing the requirements into functional requirements, operational requirements, technical requirements, and transitional requirements. The functional requirements define how the user thinks the system is functioning overall, the operational requirements define what background processes need to be executed in order for the system to work optimally over a period of time, the technical requirements define what technical issues that must be addressed in order to successfully implement the system, and the transitional requirements define the processes or steps needed to implement the system smoothly and successfully. ("Mind Tools", 2012).

Two additional pieces of information you would need to gather from the client in order to best assist him or her.

Approaching the task of having to communicate with your customers to affectively resolve their problem can be a difficult task, therefore using various negotiation techniques in the process will be very important. Before anyone would contact a customer regarding their problem, you would always need to know what has to be achieved in the long run of the discussion, as you will effectively be working towards what’s best for their service whilst it being beneficial towards both customer and the organisation. Sometimes customers may need something improved on their service which is out of the ordinary, therefore it is my task to comprise and introduce other products or services that we have available to offer in order for their satisfaction and a positive customer experience. Listening carefully is one of the most crucial aspects of negotiation, as you must be able to offer new products and services whilst communicating with customers, which can be proven to be quite the task itself, therefore you would always have to be alert and listen very carefully to their needs in order to offer them the correct product or service for their need.

3. A Use Case is developed to support requirement specification. It is a detailed description of specifications in its simplest form using Realtime scenarios of the functionality requirements between the actors and

Please think of a time when you were required to create value for a customer. Briefly describe the situation, the process you used to determine the client’s needs, and the actions you took to ensure that the client was satisfied.

In this activity I have chosen three customers, Staff, Line Managers and Senior Managers with reference to my own role I will identify their needs and prioritise conflicting needs.

Software used by the business and its staff must have the correct features and functionality needed to produce and use information created by the business. It must also have the correct features to enable staff to correctly and efficiently do their job such as analysing and processing data and reports.

Here you will need to bring together the importance of meeting the needs of a range of different customers who operate at different levels, inside and outside of the organisation. Hence the need to be able manage in different ways.

The next step is the selection of the solution, where salespeople customize solutions based on a client’s particular problem, because no two problems are the same. In this step, salespeople throw out suggestions and recommendations to the client, where they will satisfy the customer, therefore salespeople must be a

Develop Customer Requirements : Stakeholder needs, expectations, constraints, and interfaces are collected and translated into customer requirements.

This document is intended for providing a well-defined functional and non-functional requirement specification. The scope of this document

After the customer recognized a need he seeks information about the problem. He will search more or less information depending on the complexity of the choices to be made but also his level of involvement. Then the customer will seek to make his opinion to guide his choice and his decision-making process with:

To concentrate on client’s requirements by empowering request and offers that least passages, thorough appropriation channel and creating different items and administrations.

For large system that have many features and that have many features and that need to perform many different tasks, understanding the requirements of the system is a major task. The emphasis in requirement analysis is on identifying what is needed from the system, not how the system will achieve its goals. This task is complicated by the fact that there are often at least two parties involved in software development a client and a developer. The developer usually does not understand the issue involved in software system. This is a communication gap, which has to be adequately bridge requirement analysis.

After interviewing the customer the developer defined all the information needed to satisfy and answer all the problems by also defining the resources needed. And set an