Traveler Import Cars, Inc, Small Foreign Car Dealership Owned By The Travelers Family

1463 WordsApr 15, 20176 Pages
ISSUES: Traveler Import Cars, INC is small foreign car dealership owned by the Travelers family during the 1979. Randy and his wife Beryl decided to open their own business and use their experience they had gained to improve and expand it, Randy made himself president of the company and his wife Beryl as executive vice president. The case had many issues and the main idea of it was the effectiveness of managing, hiring, and lack of Human Resources management, which lead to many issues. Randy and Beryl faced an administrative and operational issues that decreased employee’s performance and the company its self such as, managers didn’t do what they were told to do, lack of understanding recruiting statuses and training, workers come to…show more content…
Beryl knew during the time, the lower level employees are no longer implement the manager’s decisions, which resulted an administrative and operational issue. In fact, the general manager him self didn’t perform well in the company, Stuart Graham considered to be the victim in this case because he didn’t have the ability to take control and manage the place no more because he is surrounded by Beryl and the other two manager she hired. Moreover, Beryl’s private consultant created another argument with her, he refused to be working in one particular thing, which is the quality circle, and therefore he requested to make an analysis for Randy and Beryl’s company. Based on JP. Muzak’s researches, he concluded with 7 things that created this issues in company, which are, goals setting, the structure of the organization, communication in the entire company, performance appraisal, wage and salary administration, job satisfaction, and the relationships between the upper management with their lower level employees. ANALYSIS: According to the case, the main idea of it was the effectiveness of managing, hiring, and lack of Human Resources management. The problems that occurred in the company after the 5 years of success using the Japanese method (Family Kind Company) was resulted from the upper

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