Tweeter Price Competitiveness

1158 WordsApr 1, 20075 Pages
Tweeters price competitiveness From exhibit 13 in the case it is clear that Tweeter is price competitive in almost the entire range of items and models that it sells. In an objective model by model comparison (see appendix 1 for a sample comparison) Tweeter either matches or betters competitor 's prices. Further more when you compare quality and level of service and price paid Tweeter is cheaper than the competition. However, the competitors run spot sales (not advertised) and advertised sales, which at the point of sale gives the impression that the competition is more competitively priced. More importantly though the competition namely Lechmere, Circuit City and the Wiz all carry lower range and lower priced items in each category…show more content…
Tweeter is attempting to address the price sensitivity of their customers by this strategy. So far APP has been successful as a retention and acquisition strategy. From 1992 to 1996 Tweeter 's core customer market share has grown from 19.6% to 25.2% (Appendix 8 Tweeter). By contrast with the exception of Circuit city (Appendix 10 Circuit city) over the same period the market share for this class of customer has increased by a smaller percentage (Appendix 9 Lechmere) or actually declined (Appendix 11 Other retailers). Since Tweeter has retained its customers and acquired more customers over the years I would say the strategy is applicable and successful for both functions. The success of the strategy would be amplified if Tweeter educates its customers better about APP since according to the survey, exhibit 14, in the case a large percentage of people are unaware of or have misconceptions about APP thus making it less effective. Competition reaction In 1996 sales to this class of customer at a 30% markup represents $11,975,040 margin for Tweeter, $16,917,120 margin for Lechmere and $13,258,080 margin for Circuit City. This is an important source of margin for the Superstores, however represents only 10% and 15% of their overall sales respectively. So I believe that they will fight to keep their customers rather than fight to gain

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