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Type Of Communication Used Within Amazon Description Examples

Satisfactory Essays

Type of communication used within amazon Description Examples
(At least 2 examples must be given) Purpose Source (state the department involved)
Verbal Verbal communication is the use of sounds and words to convey a message • Photo of 2 colleagues talking Face-to-face (appendix1)
• Photos of Telephone conversation (appendix2)
• Radio Verbal communication could be used to both:
• Confirm an appointment or meetings
• To take orders or any other product enquiries Sales department
Written Written communication is the use of written word to convey a message • Copy of letter from amazon (appendix4)
• E-mails
• A photo of some Books (appendix3)
• Magazines Written communication could be used to both:
• Confirm an appointment or meeting
• Send out e-mails explain their findings Human Resource department
On screen Screen based communication is the use of information displayed on a screen. To convey a message This. Can include:
TV screens/
Mobile phones or any other screens • A photo of a phone displaying photos (appendix5)
• A photo of a laptop displaying a PowerPoint / charts (appendix6) On screen communication could be used to both:
• Display a PowerPoint in a meeting to show annual profit figures
• Show charts of how to cut costs Accounting and Finance department
Multi media Multimedia based communication is the presentation of digital information this could be in the form of images, text, motion graphics, sound, web sites, and video that will convey a message • A

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