Types Of Communications And Establishing A Standard Format That Meets The Needs Of The Employees

Conflicts can happen in everyday life with people and in organizations. Conflicts need to be handled so that the situation does not escalate further. Most people look at conflicts as a bad situation, but not all conflicts are bad, some are good, especially when discussing an idea within a group. In an organization there are times when a conflict may need to happen for an issue to be resolved, but when this happens the people involved need to look at if this conflict is really necessary to resolve the issue. How to address conflicts in a group and how a manager can bring up the conflict without making them worse is what will be discussed next.

The organization’s mission, vision, and goals seem to indicate the company relies on its large size to provide for their guests and its shareholders, however serving two masters can sometimes mean conflict. In Business Communication: Developing Leaders For A Networked World, Peter Cardon refers to conflict as a source of difficulty or strength of the team depending on how it’s perceived. Common areas of emphasis on team assessments are a focus on results, communication climate (including conflict resolution), accountability, commitment, and trust. (Cardon 76)

A leader has a role that can impact others to be more operative in functioning to attain a common goal and maintain effective working relationships amongst group members (Johnson & Johnson 2012). This makes leaders in groups considerably important in shaping individuals (Johnson & Johnson 2012). However, conflict arises in groups and becomes difficult to manage when a leader and the followers lack the skills to manage conflict as a team (Johnson & Johnson 2012). Leadership and conflict resolution skills must exists between leaders and followers in order to manage conflict (Johnson & Johnson 2012). Also, it is possible for followers to teach leaders how to lead and resolve problems since followers can play an active role in building relationships amongst group members (Howell & Shamir cited in Johnson & Johnson 2012). Since followers and leaders both have significant roles in accomplishing the group goals, they both have a role to manage conflict effectively as a group (Johnson & Johnson 2012). This essay will discuss how leaders have an important role in managing conflict and likewise with followers having important roles in managing conflict. Conflicts, the various types of conflicts that happen in groups and the reasons behind the conflicts will be mentioned followed by approaches that can be taken to help manage struggles within groups. The methods can be used by leaders and followers in order to manage

The second area of training is conflict management. Conflict management research has distinguished four different ways of managing conflict (contending, conceding, avoiding, collaborating), but in reality there is an infinite number of ways that individuals may manage them. Research has shown that at high tension levels, people are less likely to process and evaluate information (Beersma, Carsten & De Dreu, 2005). Given this data, while it is not feasible for the organization to embark on a mission to educate employees in the theory of conflict management or try to alter each individual's response to conflict, this is an issue that managers and leaders of the team should be aware of and able to competently handle. Once again, there is a myriad of basic training material and tools available at easy disposal of the Human Resource Department. In addition, the majority of the training materials used for employees regarding communication and

In several occasions, conflict occurs in the communication of one or two people. Several people have thought of conflict as cases involving pouring of furious anger in a communication process. Nonetheless, conflict is the misinterpretation of an individual’s words or values (Huan & YAzdanifard, 2012). Conflict can also be due to limited resources in an organization (Riaz & Junaid, 2010). Conflict may as well arise due to poor communication or the use of inappropriate communication channel of transmission of information between the involved parties. Management of conflict has various conflict management styles that include avoidance style, forcing style, passive-aggressive style, accommodating style, collaborating style and

Conflicts in the workplace and interpersonal relationship are inevitable. Organizational conflict is common in the workplace because people always have divergent views on various issues, interests, ideologies, goals, and aspirations (Deutsch, 1990). Conflict exists in all kinds of environments because people compete for power, jobs, resources, security and recognition. People who seek power therefore, struggle with others for position or status within the group (Henry, 2009).

Management teams need to feature the necessary business departments, thereby ensuring a smooth transition. When two companies merge, the cultural differences coupled with the variation in corporate values have the capacity to affect the success of the merger. Therefore, it is pertinent to the success of the business venture to ensure that the potency of these variations is mitigated. It then translates to mean that the company needs to implement measures that enable accommodation of the differences between the pertinent firms. Such a measure can only be realized once the concerned departments are factored into the decision-making process. From these relevant departments, input gained will be instrumental in guiding the change process that will ensue (DePamphilis, 2011). The relevant departments may provide a unique understanding of the situation thereby enabling a much more efficient management of the merger.

As an asset manager for Canadian National (CN) Railway, we are classified as back office personnel. This means that any part of the railroad operation that does not require you to physically work on an asset to repair. These responsibilities include tracking costs, work repairs, repair times, age of an asset, movement of an asset, and others functions. A large portion of your work day revolves around fielding the same questions from numerous CN shop personnel and departments such as finance, supply management, and transportation. There were numerous communication gaps and the Chief Mechanical Office tasked the back office and me with developing

In today’s complex business environment managers and employees face many obstacles relating to working in groups on assigned projects in order to complete those projects that ultimately contribute to the bottom line, or enables the company to remain a competitive force within their assigned industry. There are many reasons as to why groups experience conflict but one business I want to highlight refers to conflict within the organizational structure.

* Are the cultures for the two organizations compatible? Is there a plan for merging the cultures? Will one be dominant, and, if so, how will people operating under the other culture be brought on board?

The integration of two organizations’ corporate cultures into one is no simple tasks, as corporate values, norms, and expectations will differ between the two organizations. According to the article how to Successfully Manage a Merger, “roughly 70 percent of all corporate mergers fail, according to the Boston-based consulting firm Bain & Company. Although mergers can head south for many reasons, difficulties created by cultural differences at merged companies seem to play a significant role” (Schatz, 2013). When merging cultures, companies must have a strategic plan that makes culture a priority in the change management strategy. This plans needs to include defining the desired culture, assigning a team to manage the cultural change, outlining the organizational culture that you wish to achieve, developing the cultural change plan, and making sure that progress of the plan is measureable.

Various types of communication are used within a business environment; there are a range of methods in which two or more colleagues can communicate. Communication in a business environment can vary in purpose, examples of message purposes include; to inform; persuade; teach; request action; motivate or inspire. Communication within the business workplace must be clear and concise to avoid misunderstandings. Methods of communication used within the workplace include written, verbal and non-verbal communication.

Many conflicts can be seen to arise as a result of a breakdown in communication. A key issue, therefore, in preventing conflict is the importance of ensuring that communication takes place as effectively as possible. Conflict frequently

In modern business, organizations deal with global partners and conflict often arises because of different outlooks, objectives, and policies. IT solutions are common in modern business to not only resolve conflict but to prevent it from occurring. In many cases

Even though group behavior and how groups function affect organizations at their core so strategies have to be developed and implemented for entities to work, Major concepts in leaders and leadership are communication, competition, and conflict. Because of the direct emphasis that competition brings and why communication is the key factor of the solution, . The effects of conflict and conflict management in organizations and the value of highly skilled organizational leader and their leadership capabilities. In organizations, conflict is regarded as the existence of struggle that occurs when the goals, interests or values of different individuals or groups are incompatible and frustrates each other’s effort to achieve objectives.