1.1 Outline the main types of operations found within businesses Every business is managed through multiple business functions each responsible for managing certain aspects of the business. There are four main types of operations found within businesses: • Marketing function – which is responsible for communicating the organization’s products and services to its markets in order to generate customer requests for service • Product/service development function – which is responsible for creating new and modified products and services in order to generate future customer requests for service; • Operations function – which is responsible for fulfilling customer requests for service through the production and delivery of products and …show more content…
People, process and technology are one commonly used distinction. Process, organisation and technology are another. Andrew Campbell of Ashridge Business School refers to five domains: Process; Information systems; Locations and buildings; Organization and people; and Suppliers and business partners. In addition, an organization is a complex system. An operating model breaks this system into components, showing how it works. It can help different participants understand the whole; can help those making changes check that the whole will still work; also help those transforming an operation coordinate all the different changes that need to happen. Furthermore, there are four different operating models: 1. a single line of business where most revenue comes from a single activity; 2. related businesses where diversification is achieved by adding businesses that complement the original activity; 3. a diversified firm that combines unrelated businesses such as an oil company and a fertilizer business and 4. Conglomerates – diversification is achieved without regard to complementary or synergistic effects. 1.3 Evaluate the characteristics which differentiate operational systems All operations processes are similar as they all transform inputs, they do however differ in terms of the volume of their outputs, the variety of outputs, the variation in demand for their outputs, and the degree of visibility they have. High volume, low variety, low variation and low
Marketing: the process of planning and executing of a product, its pricing, its promotion, and its distribution. In addition marketing attempts to manage customer relationships in ways that benefit the organization and its stakeholders. Marketing creates UTILITY (want-satisfying power of a good or service) through the exchange process. Time Utility – Availability of goods and services when people want them. Place Utility – Availability of goods and services at convenient locations. Ownership Utility – Ability to transfer title to goods and services from marketer to buyer. Form Utility – Conversion of raw materials and components into finished goods and services.
Marketing is the function that connects businesses to their target audiences’ needs. It is how a business presents and distributes their product to their audience. For example, a business can market their product by advertising it to the public. This can be seen in many forms of media; such as: on television, via web, posters or on billboards.
* Based on your experiences, identify one (1) example of a business function / operation. Explain the business function / operation in the context of business data models.
Operations function is vital to overall business performance as it is where a number of process come together to make the products and service to satisfy customer needs. However, operation function needs the finance function to manage the flow of
The main functional areas of a business are marketing, human resource, finance, information systems and production. All these interact with each other in different ways but all contribute to effective management. Management would not be completely effective if one of the above areas are missing. They are all needed in different ways to make sure that the business reaches objectives, achieves effectiveness and efficiency and while doing this trying to get a balance in which they can satisfy different stakeholders.
These three function groups are categorised based on their fundamental and immediate functions required to carry on the primary and ancillary (supportive) business processes. These three groups cannot operate independently, as they are interdependent for execution of their respective tasks or
There are several types of businesses worldwide. The organization operates by the Government or Semi Government is known as the public sector organizations whereas private entrepreneurs operated public sector organizations. These public sector organizations are either privately owned or by the public.
• explain operations as an organizational functional area; i.e. to present a list of the areas covered by the operations management function, the problems and decisions faced in these areas and the methods and models for approaching these problems;
Operations Management focuses on the design and management of products, processes, services and supply chains (Diemond, 2014). It considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services their clients want (Diemond 2014). Operations Management consists of many topics which are applied on a daily basis at the company I work for. Some of the topics include process control, lean manufacturing, six sigma, and supply chain management. It is the process that controls how inputs (raw materials, labor, and energy) get converted into outputs (finished goods or services).
Sales: This function is responsible for connecting the customers with the problems that can be solved by the businesses (Dougsguides, n.d.).
Marketing - The marketing function is responsible for identifying, anticipating and satisfying customer requirements. The marketing function have to carry out market
business functions and the supporting infrastructure are designed and engineered in such a way that
separate functions. The harmony of the key business functions relies heavily on the management of the business; as the four functions assist with achieving the business’s goals. However; the coordination of the key functions depends on the broad goals of the business and its size. For example, larger businesses tend to divide their goals into the separate departments of the business headed by differing managers; compared with smaller business in which the key business functions generally overlap. The four business functions are:
Any business majorly focuses on 4 major models these are marketing, financial, operational and competitive. For an organisation to succeed
The operations function is important in implementing the strategy of an organisation because the business strategy only defines the long term plans for the company, whereas the operations function focuses on specific competitive priorities in order to meet the organisations long term plan. Prime Bank of Massachusetts had decided on a long term plan for the bank focusing on customer services and they needed the operations function to implement this long term plan through planning & control systems, workers and quality. Problems such as not having enough phone lines for the 24 hours customer service could cause customers to become irritated if they cannot get through on the phone and