John Heron's Model Of Effective Communication

By observing us children learn how to interact with others, accomplish goals, and get along in the world. We are the examples, and what many do not realize is that our non-verbal messages and actions are stronger than our verbal ones. Non-verbal communication consists of expressions, tone of voice, eye contact, and actions.  The way you listen, look, move, and react tells the other person whether or not you care, if you’re being truthful, and how well you’re listening. When your nonverbal signals match up with the words you’re saying, they increase trust, clarity, and rapport. When they don’t, they generate tension, mistrust, and confusion. There are many different types of nonverbal communication. Together, the following nonverbal signals and cues communicate your interest and investment in others.

Facial Expression: The facial expression such as happiness, sadness, anger and fear helps a lot in conveying a message. These facial expressions are similar all over the world but non- verbal communication and behaviour varies hugely between the cultures in the world.Since the look on a person’s face is noticed , before we hear ,facial expression contributes a lot in a successfully non-verbal communication .

Non-verbal communication consists mainly of the things people do with their body language. There are times where words are expressed and non-verbal communication could help emphasize the message. A few examples of nonverbal communication are hand gestures eye contact, facial expressions as well as tone and volume. I was given this assignment to observe a situation and take note of the nonverbal communication that occurred. I also had to observe whether the non-verbals were able to execute the message and if the behavior was acceptable.

Communication is the interaction between individuals that allows us to deliver and receive information, thoughts and feelings. Communication can be seen to have three components: verbal (spoken words), non-verbal (body language) and paralinguistic (tone and pitch of spoken words) (Mehrabian 1981). This shows the complexity of communication in that variance in one ‘component’ could potentially alter or distort the desired meaning being conveyed to the recipient. Similarly Arnold, Undermann Bogss (2015) states that communication could be seen to be a combination of verbal and non-verbal actions being used in unison to exchange and strengthen ideas or share life experiences through means of posture, spoken words or personal symbolism.

There are many levels and moving parts in communication. We rely on both verbal and non-verbal forms of communication in order to send, receive, translate and respond to each other (Cheesebro, O’Connor, Rios, 2010). The spoken or written word only comprises of about 7% of our communication with each other. The other 93% is made up of voice quality and non-verbal communication (Heathfield, 2011). Non-verbal communication or demonstrative communication comes in many forms. It includes body language, facial expressions, eye contact, posture, touch and tone of language.

Communication is the way of transferring information from one individual to another or from one situation to another including both the sender and receiver whereby the receiver interprets the message and gets to understand better. Demonstrative communication comprises of both non-verbal and unwritten communication. Non-verbal consists of body language and facial expression. Facial expression can be comprehended and regarded by a person as either positive or negative regarding what facial expression one

I am a volunteer at community centre , and my supervisor asked me to produce an information pack .

Any communication interaction involves two major components in terms of how people are perceived: verbal, or what words are spoken and nonverbal, the cues such as facial expressions, posture, verbal intonations, and other body gestures. Many people believe it is their words that convey the primary messages but it is really their nonverbal cues. The hypothesis for this research paper was: facial expressions directly impact how a person is perceived. A brief literature search confirmed this hypothesis.

Over this summer course I have learned a lot about communication. I learned how significant nonverbal and verbal communication is, along with listening. I never fully understood how big communication is in our daily lives. I now realize that it is a huge aspect of how we continue in our lives. This course has showed me different levels of communication.

Verbal communication is considered to be through speech or language; and, it has been estimated that “no more than 30 to 35% of the social meaning of a conversation or an interaction is carried by the words” (Birdwhistell, 1970, p.197). Nonverbal communication, wordless cues, would therefore, make up the remaining percentage of the exchange of the interaction. Facial expressions and body language are two major contributors to nonverbal communication. According to Darwin, within a species, the act of expressing emotions is specific to itself; there is no difference with changes in culture or environment (1872). Within body language, biological motion plays a large role in the development of social communication. It provides information about an individual's sex, emotion, and even intentions (Annaz, 2012). Additionally there are verbal and nonverbal behavioural cues, such as eye contact and characteristics of

In every society nonverbal communication is one of the most powerful tools that a person can use to interpret the message that is being delivered. Even though verbal communication is fairly straightforward, nonverbal communication allows others to sense the true emotions of the person that is expressing them. For example even though a person may say that they are not irritated, their usage of voice may display otherwise. Nonverbal communication not only reveals hidden messages, but it also complements, substitutes, and exaggerates verbal communication.

Facial Expression: Facial expression is a form of non-verbal communication which is used by individuals, this refers to the motion and movement of your muscles under the skin of your face these movements demonstrates the emotional state of an individual to observers. Facial expressions can be used to express how you feel about something in a positive or negative way. For example frowning your face while someone is talking to you can come across to the observer that you aren’t happy with what they are

Communication is sending and receiving information between two or more people. The person sending the message is referred to as the sender, while the person receiving the information is called the receiver. The information conveyed can include facts, ideas, concepts, opinions, beliefs, attitudes, instructions and even emotions. Communication in its most basic sense is transferring information from sender to receiver. Communicating is the act of conveying information for the purpose of creating a shared understanding.

Communication is a key part of success in life, we all do it in some form or fashion every day. Communication can be face to face, text, email or even a gesture. The styles of communication I will be discussing are verbal and nonverbal forms. Nonverbal communication can have greater impact and can be more powerful than the words that are being spoken. A person’s body language can speak louder to you than the words that they are verbally being spoken, with some forms of body language. The use of the wrong body language, or if it is misread the outcome will not meet expectations that might be predetermined.

People communicate with each other through speech, eye contact, touch, gestures, facial expressions, drawing, writing, or text messages. As such, people communicate by thinking about the information they would like to share, encoding it, and sharing it through written, nonverbal or verbal means directly to their audience who then decodes such information. Through verbal communication, people speak and listen to a message, which contains non-verbal cues, for example, facial expression and posture, tone of voice, as well as handwriting style. It is estimated that 55 percent of all human communication involves nonverbal facial expressions.