Uncertainty Reduction Theory

1967 Words Aug 8th, 2008 8 Pages
Jonathan Quinones
Literature Review Paper
Comm 306

Uncertainty Reduction Theory Uncertainty is an unpleasant feeling and because of this feeling, people are motivated to reduce this uncertainty by means of communication. Uncertainty reduction theory (URT) was developed to describe the interrelationships in any type of communication exchange using seven factors: verbal communication, nonverbal expressiveness, information-seeking behavior, intimacy, reciprocity, similarity, and liking (Berger & Calabrese, 1975). During the beginning stage information about ones sex, age, socio-economic status, along with other demographic information can be obtained. The exchange of information during this beginning stage of communication is usually
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Uncertainty reduction within an instructional context is something that as not been researched extensively, and because teacher-student relations is considered to be a type of interpersonal relationship, it seems warranted that a study in terms of proactive attributions and uncertainty in their relationship be conducted. Communication satisfaction is an affective response to the accomplishment of communication goals and expectations, and results when positive expectations are fulfilled, yet is dependent on whatever expectations individuals have about an interaction (Goodboy & Myers, 2007).
With the use of certain axioms in URT such as similarity/homophily, the sharing of attitudes, beliefs, background, demographics, and physical attributes. The 7th axiom in URT which is Liking, one of the most common desires of individuals is the need to be liked. Berger and Calabrese (1975) propose: “increases in uncertainty level produce decreases in liking; decreases in uncertainty level produce increases in liking”. The method of this experiment included 147 participants who were undergraduate students both men and women ranging from ages 18 to 23. Participants completed a survey assessing their attributional confidence of their instructor from a previous class they attended, using an Attributional Confidence Scale, Interpersonal communication Satisfaction Inventory, Perceived Homophily Measure, and the
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