Understanding Cultural Differences : The Different Aspects Of Sales

sometimes says, “Honesty is the most important aspect of business today.” This means that people do not want a sales pitch,

Introduction: In this assignment I will be giving information the following point talk about each sales staff must do or be like when working for these different scenarios. Also I have included the sales technique out of four of them: Cold-calling, Face to face, Telemarketing and drop in visits. Also I have included their own personal interpersonal skills of what it takes to be a sales staff to be working for those scenarios, I have also included examples and relevant pictures.

Salespeople must let the buyers explain themselves in order to deliver the things they need. It is also important to fully understand the product they are selling in order for the buyers to trust everything you say. If you do not know anything about the product, the buyers will undermine you and brush you off because you are no longer help to that buyer. Product knowledge is one of the main keys to trust-based relationship selling.

Salesmen act as persuaders and have a knack to be able to convince others to their way of thinking. Salespeople have the ability to create trusting relationships with people and are great negotiators. They are charismatic and have the innate ability to make others just want to agree with

According to one source, a key quality for success is empathy. An empathetic person can relate to their clients both by experiencing the same feelings as them and by creating a welcoming and respectful environment for them. When a salesman displays empathy, he is gaining trust and building rapport with his clients by showing that he supports them and is not arbitrary. With regard to the second part of this question, it can be related to the first; arguably one of the most persuasive tools a person can use is rapport. Average businessmen will talk about their business and their accomplishments within the company, but a successful salesman will turn the conversation onto their customer, asking about them and their issues and what they would

Personal selling is an important marketing component. In the glossary of our textbook, personal selling is defined as “personal communication with an audience through paid personnel of an organization or it agents in such a way that the audience perceives the communicator’s organization as being the source of the message.” (Ingram, LaForge, Avila, Schwepker, Jr. & Williams, 2015). Personal selling is trying to communicate with or convince a potential customer, usually through face-to-face contact, that your service or product is the best product or service that can satisfy or meet his or her product or service needs. Some examples of personal selling include real estate agents, retail clerks, insurance agents, automobile salespersons, telephone

• I believe that ethics can exist in a commission only bases sales position. Not only does business ethics exist in a commission based sales position, I think it is very important. The way a sales representative makes money is a commission-based position is through their sales. Without the customers purchasing from them, they have no income. Ethics is very important in this position because

Working, as a sale person is not something I thought about doing a few months ago. If someone would have asked me I think I would have been afraid of choosing that path. However, after working at Aflac, I got to realize that it is an interesting job. Being a sale manager asks for good speaking skills. By speaking, I don’t mean speaking English but being able to convey information efficiently.

This occupation isn’t like others because the success of the sales aren’t just based on how the salesman works, but also the customers attitude. Sometimes a customer may not be interested or lose interest quickly. This makes a salesman’s job harder because they must pay close attention to their customers and form correct reactions. A successful salesman must know how to persuade their customers, yet aren’t too pushy. The salesman must make the customer feel comfortable and feel a need to buy what they are selling. The greatest thing to remember is that a salesman must be understanding with customers. If the customers say the price is too high or that they don’t want the product, the salesman must stay kind to the customer. If not they might never buy a product from them or hinder any their future

What comes to mind when you think of a salesperson? If you are like most people, you can only imagine of a highly sleazy, pushy, and manipulative individual standing between you and your car door almost forcing to buy some

Having a positive mindset will make you become a winner in your sales. What you say to yourself has such a huge effect on how your performance of sales will turn out. Your belief system will either determine a positive attitude about your success or a negative attitude. What you say and think about your sales success is very powerful and can have an affect on your confidence as a whole. Your thoughts can and will set you up for failure if you let them. Some ways to sell more is believing in what you are selling. Making a goal of how many sales you want to make that day and positively envisioning yourself reaching that goal. I have watched so many people fail

There are certain times in which it is impossible to prevent forestalling, but there are things a sales person can do to try and prevent objections. Utilizing the LAARC method gives is a good step in combating resistance and objections. The LAARC methods uses five steps to avoid objections which are to listen, acknowledge, assess, respond and confirm. Listening is always the most important part of sales. Buyer will often tell you exactly what they are looking for if you keep you mouth shut and listen. Active listening shows respect as well as arms a sales person will exactly what the buyer is looking for. Part of active listening is acknowledging what a buyer is saying. If you acknowledge that it proves that not only are you listening but you are understanding. Assessment is carefully

A good salesman would have various strategies to respond to given signs, increasing the probability of a successful sale. Failing to respond to the customer appropriately can almost guarantee the salesperson has failed to make a sale. Goman (2012) posted an article on Forbes titled “Knowing When to Back Off” describing an interaction she was observing between a salesman and a potential client in a bar. In a short paragraph she talks about how the salesman appeared to be doing well verbally, but he was putting the client in an uncomfortable position by sitting too close to him. The client began to inch away very slowly, and the salesman did not notice any of this. The client eventually ended up leaving the bar after excusing himself to make a phone call. The salesman failed to understand the client’s basic need of personal space, which cost him the sale. Had the salesman recognized the non-verbal message being sent by the client, the client may have stayed. So it can be seen that developing this social awareness with emotional intelligence and understanding the needs of the customer become very important for the success of a salesman. The salesman would have to know about how to react to the emotion and message being conveyed with body language and control these emotions in order to lead the dialogue in the direction which hopefully leads to a sale.

There are some similarities of the views from the customers and the salesperson about the important characteristics of the salesperson. Based on the customers and the salesperson’s views, confident is the important characteristic of the salesperson. This is because confident is important for the salesperson to explain how the product or service is going to solve their customer’s problem and to fulfil their needs. So that, if the salespeople is confidently explain to their customer, they will believe in what the salesperson sell. As a salesperson, they must also be patient when dealing with risks. There are various risks that the salesperson may face as hard to get customers, external factors that affect sales and so on. Therefore, with the high confidence in the salesperson, they will surely

The next stage in the personal selling process is approaching the prospect. This means actually having an initial first meeting with the prospect for the first time, face-to-face. (Personal Selling, pg.136) Like most things in life, “Practice Makes Perfect”, and in this particular case, this statement holds true in that the more a sales representative practices and rehearses their sales presentation, the better. Practicing and rehearsing one’s presentation assist sales representatives in