Understanding The Communication Approach At The Norton ( 1983 ) And De Vries

This work is part one of an ongoing communications portfolio which will be expanded upon weekly. Barrett (2011) describes leadership communication as “the controlled, purposeful transfer of meaning...” (p. 6). The following is a self-assessment (Barrett, 2011, pp. 407-411) which will help gauge my current leadership communication abilities. Each area will be answered with either excel (master of skill) , competent (acceptable but could improve) or need to develop (needs attention).

Poor leadership and communication are attributable to ineffective communication. For effective communication to occur The Communication Process must occur seamlessly. Communication at Cerner Corporation was perceived as ineffective because those at the receiving end were interpreting messages from managers that were not consistent with the goals of the company. According to Guffey, Rogin, and Rhodes (2010), “Predicting the effect of a message and adapting the message to a receiver are key factors in successful communication” (p.11). This explains the communication challenges at Cerner Corporation.

In this essay, I am going to discuss how practices of leadership contribute to managing communication in the post bureaucratic era. This essay shall discuss the effectiveness of leadership approaches in the post bureaucratic era in managing communication in organizations. In section 1, I shall discuss leadership in terms of communication by drawing upon the article by Barry B. (2007). In addition, I shall also discuss the use of communication in running an organization in a leader’s desired way (Jack, G., 2004) and the need of contingency approach (Browning, 2007, pg 190) while communicating with employees. In section 2, I shall discuss how management stimulate loyalty in employees through embedding organizational identity (Gagne, J.F.,

By supporting and resourcing, a leader provides an environment that is not only uplifting to the members, but one which propels actions and positive change. If members are in an environment where they know they will be supported and can find resources when in need, they will be more apt to strive for improvement and creating optimal goals. The act of engaging in honest self-evaluation adds to the latter because in addition to a supportive, resourceful environment, the members of the organization will see their leader trying to better themselves and they will do the same which in turn will generate positive change and an optimal atmosphere for goal achievement as well as goal development. Fostering collaboration as a servant leader is essential as well because it is an action that has the power to generate contemplation, problem solving, and openness. Since the servant leader is participating in the collaboration and providing an environment for the members of the organization in which to do so, it allows the followers to see that their leader does not hold themselves above everyone, but feels that each person’s input is vital to goal achievement. Communication is

It is impossible to escape the message here that if people work with leaders who encourage the heart, they feel better about themselves. Their self-esteem goes up. These leaders set people's spirits free, often inspiring them to become more than they ever thought possible. This, indeed, may be our ultimate mission as leaders.

We find in the behavioral approach an emphasis on how leaders interact with their subordinates as well as how a leader creates processes that encourage subordinates to be productive and accomplish the goals of the agency. The behavioral approach is concerned with whether or not the subordinates feel that their leader makes them feel like a valued member of the agency and if their opinions carry any weight in the day to day operation of the agency.

A leader must listen to its followers and vice versa. Both Gardner and Wooden in their books provide examples that both ineffective and effective communication can affect a group or organization—for better or worse. However, through positive open communication that is produced from the group can lead to positive and effective improvement (Wooden, 2005, p.198-201; Gardner,1990, p.86) for the work environment and respectability between leader and follower.

Employees are more engaged when they feel that their efforts are directed toward a vision they can believe in. Share the company’s vision and goals with employees, and inform them about the organization’s strategy and challenges. Let each employee know how his

As a leader, it is always our job to find, and exercise ways to effectively communicate to our

This paper will look into leadership and effective communication to deal with the changes that the BH was facing.

The book proceeds to support its arguments and suggestions on leadership with evidence drawn from relevant psychological theories (Atwater & Waldman, 2012, pp. 101). The book provides an excellent and well researched review and discussion of the key characteristics of open communication. The characteristics are critical in leadership as managers use them to ensure that all feedback,

It is essential for business leaders to have excellent verbal and non-verbal communication skills, as leaders are often a symbol of a company’s integrity and this affects not only how customers perceive the company, but also impacts the thoughts and actions of lower positioned employees. For example, a leader that speaks using improper grammar, or writes correspondence with spelling errors throughout it, could project a negative image that can be harmful to a company. Customers might conclude that the leader is incompetent and they might decide that they do not wish to purchase goods from a company that hires inept leaders. Furthermore, employees might become less apt to respect an authority that appears to be uneducated, as well as employees might feel that if the leader disregards using proper communication than it is not necessary for them to use it either. Business leaders need to know when to listen, when to talk, and how to share ideas effectively. Clear and concise communication states exactly how, who, what, and when and serves to guide, direct, protect, persuade, and to inform. Communication is essential for decreasing miscommunications and for increasing productivity, motivation, and efficiency. When someone uses effective communication, he or she is more apt to have favorable results and his or her requests will become granted more often. Furthermore, communication builds goodwill. Having excellent communication skills is

Business communication requires avenues through which leaders, management, and workers communicate. It also requires the communication process between an organization and its partners, as well as the customers. In business communication, it is vital for an organization to develop a communication channel that is not only efficient and effective, but one that relays positive messages. Positive messages are crucial in developing good relationships with the employees, business partners, and customers. Research shows that we actually comprehend a positive statement 30 to 40 percent faster than we do a negative statement, our mind literally has to unscramble negative messages to determine the meaning (Simoneaux &Stroud, 2014). There is a power in using positive messages, a strategy in building relationships and producing positive results. When using positive messaging it is beneficial to use the 5 S’s, and goodwill messaging. The 5 S’s are; selfless, specific, sincere, spontaneous, and short. This paper looks into the effects of positive messaging, with an emphasis on goodwill messages, and the 5 S’s.

Communication is essential in all facets of an organization. It can aid in decision making, planning and conflict resolution. The ability to effectively communicate allows facilitation of relationships between superiors and subordinates; essentially this creates higher job satisfaction (Dogra, A., 2012). Open communication where employees have opportunity to voice their ideas and concerns, corelates to employees feeling a sense of value within the organization, which creates motivation (Dogra, A., 2012). Furthermore, in conjunction with these ideas, a sense of partnership and loyalty begin to develop between subordinates and superiors. The responses to this are typically seen in greater responsibility being given to the subordinate.

Communication is an essential component in any relationship, including how it affects organizational behaviors. Too much, or lack thereof, can determine if the message was properly sent, understood, and received. According to Popovic and Hocenski (2009), leaders need to be able to communicate to their subordinates in language they can understand regardless of their level within the organization (Popovic & Hocenski, 2009, pp. 15-16). Because communication is a vital part of organizational structure, leaders need to have a thorough understanding of communication. “To determine which verbal communication behaviors are commonly used, one needs to first establish the relationship between