Understanding The Completeness And Timeliness Of Communication Within The Hospice Organization

1316 Words6 Pages
The transference of pertinent information among the interdisciplinary group within any organization requires skills in order for the information to be transferred effectively. Communication is the process of sending and receiving information between two or more individuals to achieve a particular outcome or action (Stonehouse, 2014). Effective communication is achieved when the transference of information is shared, understood, and put into action by another individual (Coley, 2015). Collaboration is much desired and needed in order to improve patient care and outcome. Without effective communication, patient needs are not met, valuable information is not shared or improperly transferred, processes duplicated or omitted (Coley, 2015).
Poor communication causes misunderstandings, misdiagnoses, and implementation of ineffective/improper treatment plans which can negative affect patient care and health outcome (Coley, 2015). The problem is lack of communication among the interdisciplinary team in a hospice home health agency. This paper will propose a strategic plan to promote the completeness and timeliness of communication within the hospice organization. Background of the Issue
Since my employment at a hospice organization as a case manager, there have been noticeable gaps in communication among team members. There are times when a patient will require after-hour care and nurses working that shift will visit the patient. However the information related to the

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