Understanding and Managing Generational Differences Essay

790 WordsMar 11, 20144 Pages
SUMMARY OF THE ARTICLE “UNDERSTANDING AND MANAGING GENERATIONAL DIFFERENCES IN THE WORK PLACE” ( Cited from Kapoor and Solomon 2011) Introduction In the present diversified work force in terms of age ,gender,culture ,work style, the employee demographics consist of the four generations which are Traditionalists, Baby Boomers, Generation X and Millenials Generations Birth Years Corevalue Prefered Communication Style Traditionalists 1925 to 1945 Clear Direction, Loyal and discipline Memos, Letters, Personal notes Baby Boomers 1946 to 1964 Idealist, Optimistic ,Respect to Authority. Phone calls, Face to Face Gen X 1965 to 1980 Self Reliant ,Work Independently, skeptical to authority Voicemail, Email.…show more content…
They are good at multi tasking and can work on simultaneous projects as long as the company allows them to prioritize the projects (Gursoy et al.2008). GEN Y ( Also called as Millenials):Millennial have grown up with technology and are comfortable with change. They value skill development and enjoy the challenge of new opportunities. Millennial are able to multi task, they want the flexibility to work where and when they want so that they can pursue their outside interests. Generational Conflicts in the work place The conflicts or differences can be caused due to various reasons like the preferences in the Communication Style, the Traditionalists and the Baby Boomers prefer more of face to face communication and the GenX and the Millennial prefer email and text messaging ([16] Glass ,2007:[52]Wagner,2007) Differences can also happen how they view authority and Management like Traditionalist believe in a chain in command , Baby Boomers believe in a consensus Model ( Roy,2008a,b) And when it comes to career stability, Traditionalists and Generation X likes to focus on employability over climbing the career ladder. And Generation Y has a high preference for engaging workplaces Managing Generational
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