Understanding the Management Role to Improve Management Performance

Learning Outcome / Section 1: Understand the specific responsibilities of middle managers in enabling an organisation to achieve its goals

1. Understand the specific responsibilities of middle managers in enabling an organisation to achieve its goals

2.1 It is self-evident that communication and interpersonal skills are crucial in the workplace. Good two-way communication is important to enable the flow of information in an effective way whether it be verbal or non-verbal. Good communication has a positive impact on the performance of the team including; everyone is clear what is expected from them, they receive good feedback and recognition of achievements which makes staff feel valued and boosts employee morale. The manager needs to be approachable and have a non-threatening manner so

In case of serious harm reviewing the serious case and the role of all the involved agencies.

Interpersonal skills are the life skills we use every day to communicate and interact with other people, both individually and in groups. People who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives. Interpersonal skills are not just important in the workplace, our personal and social lives can

They are perceived as more calm, confident and charismatic - qualities that are often endearing or appealing to others. Being more aware of your interpersonal skills can help you improve and develop them. SkillsYouNeed provides an extensive library of articles to help you learn about and improve your interpersonal skills.

In recent times safeguarding of children has once again come under spotlight with cases such as Madline McKan and the horrific murders of Jessica Chapman and Holly Wells. Prior to this the Children’s act of 1984 and updated 2004 version highlighted that all professionals have an obligation to report suspected abuse. There was a public inquiry in 2000 to address the failure of the law which was not upholding the protection of vulnerable children. There was changes to the legislation and the government set up The Every Child Maters (ECM) initiative. This works in line with current legislation Working Together to Safeguard Children 2006 Act. This Act authorised guidance on how organisations and individuals should work together to safeguard and promote the welfare of children and young people in accordance with the Children Act 1989 and the Children Act 2004. All organisations must have the succeeding policies and procedures:

As there are a number of different agencies which may be involved when working in the context of safeguarding, it is important that they communicate and work in partnership to ensure the safety and protection of children. Each area of expertise may need to have an input in any one case and each should be considered when discussing issues around safeguarding. A working party or ‘team around the child’ meeting may be called involving a number of agencies in order to discuss how to move forward in the best interests of the child. Different organisations involved in safeguarding are: social services, the NSPCC, health visitors, GPs, the probation service, the police, schools, the psychology service. When it comes to safeguarding, children are best protected when professionals know what is required of them and how they work together. This means that everyone who works with children has a responsibility for keeping them safe which involves identifying concerns, sharing information and taking prompt action. To carry this out effectively professionals need to work in partnership with each other.

To identify multi agency success where there are concerns with regards to safeguarding issues. Within childcare practice we must be aware that we have a clear and defined role in relation to child protection. Professionals working with children/young people i.e. teaching assistants, volunteers, outside agencies are CRB checked (criminal records bureau). Adults working with children should also be fully trained in safeguarding children by a nominated safeguarding adviser and have the opportunity to receive training in order to develop their understanding of the signs and indicators of abuse or neglect, this training is offered every 3 years. In order for child protection to work effectively we must ensure we have good inter relationships with other agencies and good

As can be seen there are many different organisations involved when there is any suspicion that a child may have been abused or actually harmed.

The case gives rise to concerns about inter agency working to protect children from harm

Explain how a manager 's role contributes to the achievement of an organisation’s vision, mission and objectives

Ms. Geis feels that the communication skills that one must possess in order to make advancements in management are that one must be an effective communicator, know the work environment, and the people you work with.

What is a manager? According to the oxford dictionary a manager is ‘a person responsible for controlling or administering an organization or group of staff’ but is that really what a manager is? (Oxford dictionaries 2011)This is because they are many different types of managers, as well as different roles each type of manager will have to perform, in order to be efficient and achieve their desired results. Also there are managers who must possess certain character traits or skills in order to command his staff under different environments and situations such as patience, determination, motivational etc. Maybe u have wondered if the manager is actually involved in the activities of the organization and if so what

I remember a conflict in which I were involved during my adult nursing II (med-surge) rotation at Northside Hospital. One of my colleague nurse student shared with me her concern about a procedure performed by her preceptor which was different than the procedure technique taught to us in class from the nursing book. She realized that the required steps were not fallowed, but she was afraid to make any comment to her preceptor because we were warned not to do so (conflict avoidance) by our instructor. It is something that create an intrapersonal conflict to the nursing students, because to maintain quality care is a professional responsibility and all nurses are obligated to report instances of clinical incompetence. Keeping in mind that patient care is the number one concern and meet the standard is mandatory and necessary (Yoder-Wise, 2015).