Unique and Complex Nature of Category 2 Decision Making Process

This paper looks at the main issues faced by decision makers, analyses them, presents alternatives and makes recommendations based on the analysis.

Wal-Mart has three basic beliefs that are an integral part of their teamwork. The first is respect for the

First, it is important to define ethics and how its components play an extensive role in our society. The term ethics is defined as “Moral principles that govern a person 's behaviour or the conducting of an activity.” (Oxford); ethical decisions are the ones that per se determine whether or not murder is wrong. Likewise, ethics consists of different ramifications and perspectives from many philosophers. Moreover,

Wal-Mart is one of the largest retailers and employers in the world. It currently has over 2 million employees (www.statisticbrain.com). This is mainly due to the tenets Sam Walton introduced to the company. Associates of Wal-Mart focus on respect for the customer as well as respect for the employee. There are three values that associates live by which retains employees and grows Wal-Mart’s business:

Decisions! Decisions! Decisions! How do you make decisions? Have you ever asked yourself, “How did I make that decision?” Whether big or small, important or not so important, decision making is a process. Some people way the pros and cons while others may just flip a coin. Are decisions based on feelings, outcomes or information? Often times if we just go with our gut feeling will be miss out on important information that should be included in our decision.

Wal-Mart is the epicenter for commercial distribution, corporate standards, and systematic buyer-seller business commerce. There’s nothing special about most Wal-Marts- aside from the people who work there, they are all the same. Huge, ugly buildings that sell everything for the lowest price they can while also making the most money they can. Dozens of people run each store, and they all fade into the background like chess pieces on a black and white board. When writing a review of the working conditions at Wal-Mart, one former employee said “Learn to appreciate your hard working employees! They bust their bottoms in that place. When you find someone slacking on the job, stop and consider that maybe they need to know you appreciate what

As stated by Prasad (2008), the managers should identify the different choices available in order to get most acceptable outcome of a decision. From searching different alternatives the managers can evade blocks in operations as choices are suitable if a particular idea goes wrong. Khanka (2000) expresses the view that selections can developed from in many ways such as can get from sources like experience, do training other organizations, and take others ideas and suggestions related in problems. Furthermore to improve alternatives solution the managers may investigation the signs of a problem for clues or fall back on intuition or result that stated by Griffin and Moorhead (2010). For an example in marketing department a non-programmed decision is compulsory the manager have to produce alternatives for raise market share. As McShane and Von Glinow (2000) pointed out that in a programmed decision is a standard operations is not to generate choice but can take out from the documented that already saved. Next an organizer should search the mission of a decision. In other words they need to define what is to be accomplished by it (Quick & Nelson, 2013). The decision criteria are important as mentioned by Dubrin (2002). The several criteria are consumers must aware of varies in quality of products, there not happen inflation, workers must consider the quality of improvements and lastly job satisfaction should not be reduce.

Walmart has become the leader in the discount store industry because they have perfected getting the goods people need to its stores in mass quantities as inexpensively and efficiently as possible, to offer its customers inexpensive products with the convenience of being a one-stop shop. Being a retail industry leader, especially one who is putting many smaller stores out of business, all eyes are on them. Walmart has had its share of negative press; however, now more than ever Walmart seems committed to its stakeholders locally and globally. Their four guiding principles are Respect for the Individual, Service to Customers, Striving for Excellence, and Acting with Integrity (Global Statement, n.d., p. 4). As a shareholder, it is important a company aligns with its guiding principles. This paper will look at if Walmart follows these guiding principles in their day to day actions.

Ethics meaning in simple way for average person is what is right from wrong. According to Chris MacDonald (2010)” Ethics” can be defined as the critical, structured examinations of how we should behave - in particular, how we should constrain the pursuit of self-interest when our actions affect others. “Business ethics is the applied ethics discipline that address the moral features of commercial activity (Business ethics, 2008).Working in ethical way in business has a lot of benefits which can attract customers, employees, investors and suppliers. “Now a days shareholders know that the company they are dealing has morals values and ethical and responsible behaviour and their money is being used in a proper way. When working for a company with strong Business Ethics, employees are comfortable in the knowledge that they are not by their own action or inaction allowing unethical practices to continue (Joseph, 2013)”.

Decision making can be described as a process of making a decision or decisions, based on choices made amongst two or more competing course of actions. The ‘Decision making’ also requires making a define choice between two or more alternatives course of actions that are available.

The importance of ethics for society and business alike is self explanatory, it simply stands to ensure behaviour which is both correct and beneficial for each entity which is affected. In fact it appears as though over the

The Wal-Mart “Philosophy” has been successful not only because it makes sound strategic management decisions, but also for its innovative implementation of those strategic decisions (Wal-Mart Stores, Inc., 2008). Regarded by many as the entrepreneur of the century, Walton had a reputation for caring about his customers, his employees (or "associates" as he referred to them), and the community. In order to maintain its market position in the discount retail business, Wal-Mart executives continue to adhere to the management guidelines Sam developed. Walton was a man of simple tastes and took a keen interest in people. He believed in three guiding principles: 1. Customer value and service; 2. Partnership with its associates; 3. Community involvement as this researcher has experienced with having been an associate (Wal-Mart, Did Wal-Mart Wake Up, 2008).

Ethics are defined as “the inner guiding moral principles, values, and beliefs use to analyze or interpret a situation and then decide what is the right or appropriate way to behave” . In other words, ethics represent the way people should act.

Wal-Mart has several core values. These values are: the respect for the individual; service to our customers; and strive for excellence. It also has the "every day low prices" philosophy (see Exhibit #1). These core values help to add money to Wal-Mart by emphasizing that customers are essential to the company which provides profits and revenue to the company.

2) Decision about the organizational policy which is strongly related to organizational complexity and not on the degree of formalization.