Essay about Unit 1-Assignment 2 Health & Social Care

In this essay I will be analysing the communication and interpersonal interaction that took place in various sectors such one to one interaction, group interaction and how effective these skills and other elements in the health and social care setting such as the environment was being demonstrated.

This will build up relationship and trust between the care worker and the service user.

Unit 1- D1: Explain how communication skills can be used in health or care environment in effective communication

Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.

P1- Explaining the role of effective communication and interpersonal interaction in a health and social care context.

Effective Communication is significant and a fundamental relationship-building skill in the workplace for any employee especially for managers to perform the basic functions of management, i.e., Planning, Organising, Leading and Controlling. If people don't communicate well they limit their ability to connect on any meaningful level which can create conflict. Depending on the position in workplace, others will have expectations of how an individual should communicate with others. It is important that for any employee show respect to those he or she works with. The general social care council’s code of practice states that communications should be conducted in an

In this assignment I am going to explain about the role of the effective communication

Over the year both positive and negative influences have influenced my learning. The skill I have developed for learning is my aspiration is to become a midwife, this influences my learning in the way that it gives me the hunger to learn new things and improve my knowledge and grades. By improving my knowledge I will be able to go onto the next stage of my development. I believe that if I did not have such a desire to be a midwife, it would affect my learning by creating a mental blockage which would stop my ability to take things in and learn as I would become lazy and not interested from the lack of direction in my life. As soon as I realised what I wanted to do as a career, it really highlighted my priorities and I found that I have

D1) Make recommendations in relation to the identified hazards to minimise the risks to the service user.

In this assignment, I am going to explain a number of these strategies aimed at improving the quality of communication in health and social care settings.

Communication is highly important, especially in an elderly care setting. It is useful in many different ways and situations, for example; if the service user had vision impairments, it is important that the professional speaks loud and clearly pronunciating properly however is not patronising in any way making the service user feel uncomfortable. This gets important information, such as changes to medication, across clearly to the service user without them feeling uncomfortable or unaware.

This assignment is centred on effective interpersonal interaction and good communication in health and social care which is achieved through the use of multiple communication methods and techniques and the analysis of how certain types of people think and communicate.

Communication is simply the act of transferring and receiving information from one person to another. We communicate for a variety of reasons such as to share information, to comment, to give instructions and to share opinions. Effective communication involves a two way process in which each person tries to understand the view point of the other person. Moreover, communication is a cycle because when two people communicate they need to check that their ideas have been understood. Good communication involves the process of checking, understanding, using reflection and active listening. Effective communication is highly important for the health and social care sector. If professionals use effective communication then it could help them to focus on fulfilling the needs of service users. There are several theories of communication that can be applied to a health and social care environment.In this assignment we will explore two theories of communication in health and social care.

Communication can be classified as formal or informal, internal or external as well. Informal and formal communication are very common forms of communication within the business workplace and can also play a role in the daily lives of people. Informal communication is generally used in daily life because it can be defined as a less serious way of communicating such as texting, socializing with peers, or a simple verbal conversation. On the other hand, formal communication is more common in a workplace environment than informal communication would be. Formal communication is more common because communication between colleagues and managers is meant to be held on a certain level of respect and formality and be focused on the task at hand.

Bach and Grant (2009) define communication as the exchange of information between individuals through verbal, non-verbal and written techniques. This coincides with interpersonal skills which focus on the process of building and maintaining relationships and monitoring and responding to the effect of communication on those involved (Callara 2008). Communication and interpersonal skills are a vital element in all aspects of nursing care including prevention, treatment, education and health promotion (Fakhr-Movahedi et al. 2011). The Nursing and Midwifery Council (NMC) places these skills as one of the core competencies required in order to effectively carry out the role of a Registered Nurse and so it is vitally important that these skills