Unit 1 ; Effective Communication in Health and Social Care Essays

2972 Words Dec 24th, 2012 12 Pages
Unit 1: Developing Effective Communication in Health & Social Care
Task 1
Communication is a term used by professionals in the Health and Social Care system, but is also used on a daily basis by everyone all around the world in many different ways.
In this written report I will discuss the role of effective communication and interpersonal interaction in Health and Social Care settings. Communication can be explained and put forward in different types of ways, depending on the person whom you are interacting with, the environment in which the form of communication is taking place and finally what type of communication they are used to performing to others, this can also be re worded as the context of communication.
The different
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Developing positive relationships with work colleagues and other professionals is another positive as it helps to understand one another’s points of view, (i.e., a discussion about a child that needs to go to temporary accommodation). Sharing information with people using the services, by providing and receiving information and reporting on the work they do with people.
There are many different forms of communication in regards to how you get a message to one another, although communication can be broken down in to two different categories, which are verbal and non-verbal communication.
Verbal communication uses words to present ideas, thoughts and feelings. Good verbal communication is the ability to both explain and present your ideas clearly through the spoken word, and to listen carefully to other people.
Written communication is said to be the same as oral but it is written down on paper instead of words being spoken out loud, which then changes it from a ‘verbal’ to ‘non-verbal’ type of communication. Written communication is seen as more reliable than spoken communication, as information can be missed out and more added in. this can cause service users and care workers to receive wrong information, therefore potentially proving the wrong type of care needed which can cause conflict and possible danger for the service user.
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