Unit 1 Level 2

An employee should uphold the confidentiality of information assigned to them by the company and its customers, except when revelation of such information is authorized or required by applicable laws, rules or regulations. “Confidential information” includes all records, non-public information related to the company and its business, customers, or vendors that come to an employee in the course of carrying out the employee’s duties and that can be value to competitors or damaging to the company or its business if revealed.

Listen - It is important to listen carefully so you can respond to what people say.

Unit 1- D1: Explain how communication skills can be used in health or care environment in effective communication

In the case of a foreign language being spoken, the help of a translator or interpretation service can assist.

Confidentiality: Is not sharing verbal/ written information without permission, also not discussing one individual with another.

However, as much as either party tries to keep all information confidential, there tend to be obligations of confidence. This exists when this is an express obligation due to the relationship they share. Thus, the law implies that one party must know of the confidentiality of the information.

Confidential Information shall mean, but is not limited to, plans, processes, reports, financials, business or strategic plans, compensation, donor lists, and donors, client lists and clients (including, but not limited to, clients or donors of the Organization who Employee calls or with whom Employee became acquainted with during the term of employment) and any information relating or belonging to Organization’s clients, donor, customers, and any other third party individuals Organization transacts with whether furnished before or after the date hereof, oral or written, and regardless of the form of communication or the manner in which it is furnished

Confidentiality is the safe keeping of documentation and information from a client. The information must be kept between you and the client for it to remain confidential. Confidential information could be a client’s name, address, date of birth, bank details, family details and religion (Confidentiality, 2009). To make sure confidentiality is maintained record keeping should be locked and secured, information is not told to anyone who shouldn’t know and information about clients should only be discussed when they have consented. It’s important you know the limits to consent

Confidentiality: Confidential data, information and programs must be protected from unauthorized access and unauthorized disclosure. For the protection of objects include stored or transported message content, the more detailed information about the communication process (who, when, how long, with whom) as well as the data on the transmit and receive operation.

Confidentiality is being able to protect information. It is the process of keeping certain items private and not viewed by unauthorized individuals, outside or inside parties, a need to know. Depending on the subject’s position, title, job title or extra duties the user has requested will depend on the type of information or need to know

Confidentiality: There are some of the methods that ensure that confidentiality is not disturbed. For example - Cryptography and Encryption

Confidentiality means that data is concealed and can only be seen by the intended recipient.

6.1 a There are several ways to converse, especially in today’s world that gadgets like smartphone and the internet are very useful communication tools and technology. But in health care, it is about engaging and understanding our patients. First is to recognize if a person has an idea that must be discussed, especially if it will contribute to the effectiveness of care. Communication is also verbally and nonverbally delivered, it can be through speaking, and listening, and body language that must be understood.

Workplace communication is essential as information is relayed from one individual to another or from one department to another and therefore the way it is transmitted and received will ensure efficiency and effectiveness. Through communication managers can organize,

Confidentiality: this entails protecting information from being accessed by the un-authorized parties. Confidentiality ensures that only the authorized parties can be permitted to gain access to certain information.