Unit 1: Principles of Personal Responsibilities and Working in a Business Environment

| Describe how to apply principles of equality and diversity when communicating and working with others.

1. Identify four main points that would be included in a contract of employment. If possible, use an example contract to support your answer (feel free to obscure any confidential information).

The Service Users i deliver care to are all different in many ways.This can be along the dimensions of gender, age, ethnicity, race, sexual orientation, socio-economic status, physical abilities, political beliefs, religious beliefs or other ideologies. This means that i have to be aware of a person’s individuality and respect their choices. To be understanding and not show prejudice. Valuing the benefits of someone being different from ourselves, not making assumptions.

The matters covered in a contract are the parties involved, any important dates (such as start and end dates), the definitions of terms used in the contract, the goods or services being provided, any payment amounts and dates for payment to be sent or received, potential interest on late payments, delivery or performance dates for services offered, insurance and guarantee promises, termination dates, renewal terms, damages for breach of contract and any extra special considerations.

D2 Evaluate the effectiveness of the methods used by the public services to promote equality and diversity in society and within the service

M3 - Analyze the effectiveness of the methods used by the public services to promote equality and diversity in the society and within the forces.

Biv - Describe the procedure to follow if you wanted to raise a grievance at work. You may describe this in writing or produce a flow chart or diagram.

3.4: Explain the importance of making sure equality and diversity procedures are followed in the workplace

Achieving consistent practices across the staff team, will help to reduce the likelihood of discrimination, workers challenge poor practice and record and report any concerns. The organisational culture should be: to never accept poor practice and ensure all staff are trained and knowledgeable on the subjects of equality and inclusion, leading to a more open accessible and inclusive service that demonstrates values and qualities that promote inclusion.

6. Briefly explain the benefits of making sure equality and diversity procedures are followed in a business environment. Your answer should include one benefit for the employer, one benefit for the employee and one benefit for the overall organisation.

Section 2 – Understand the purpose of health, safety and security procedures in a business environment

1. Identify four main points that would be included in a contract of employment. If possible, use an example contract to support your answer (feel free to obscure any confidential information).

Analyse the effectiveness of the methods used by public services to promote equality and diversity in society and within the services.

The organizations where I work promote equality, diversity and inclusion in both policy and practice. Staffs should regularly be reminded the importance of equality, diversity and inclusion in day to day practice. Staff should respect the choice, preference, ethnicity, origin, rights, and wishes of service users. Care staff should be allocated to service user to make sure that

To identify and and explain at least 3 organisation benefits of attracting and retaining a diverse workforce