Unit 13: Conference and Banqueting Management

The Catering Services industry has struggled during the past five years. Since 2008-09, a severe economic downturn has led businesses and households to spend less on catered events. Businesses faced with plunging profitability cut back sharply on catered events such as office parties, corporate seminars and product launches, and reduced average spend per head for events that did go ahead. The deteriorating consumer climate led consumers to put off discretionary events and choose to cater events themselves or spend less at a restaurant rather than use the industry 's services.

This report also covers the nature and characteristics of a given segment of the leisure or events industry, what economic impact towards society using PESTLE to specify these aspects and also what skills required of managers in the segment mention on this topic.

The stakeholders suddenly meet over the turnout of events, revoked their contract with Regal Properties Group to move into franchise with Marriott Hotels to proper position and market the hotel product offerings. Revoking contract has its legal and financial implications. The senior management feels hosting the festival at this time is the best way to position the hotel into the market and fear that changing consulting group now to move into franchise will disrupt present arrangements and not portray a good image for the new hotel.

This sector works closely next to some other sectors within the hospitality industry. People frequently enter this moving sector from the fast food (quick service) outlets, restaurants, bars, cafes, pubs, catering or food services. Hotels were always major providers of food services, entertainment (business and conference services), leisure and sporting. (Cooper and Shepherd, 1998)

Theatre, event planning, and tourism all emphasize intangible goods and services more than tangible ones. The guest experience is the most valuable asset. However, in restaurants and hotels, it is the opposite; guests focus on the quality of the physical goods more than the service. Employees of both theatre and hospitality need experience outside of the classroom in order to become truly successful in their field. There is only so much one can learn about these skills; it is necessary to have a balance between experience and knowledge in order to apply it. Lastly, the theatre and hospitality industries both emphasize design, but to different extents. On the surface, theatre and hospitality appear to be very different, but they contain many of the same core

I am going to be looking at environmental factors such as, noise, setting, seating, lighting, space and time.

Research and review one major professional association related to the Events or Hospitality industry. What is it all about? What resources does it offer you as a student and a professional? How can you professionally benefit from this organization, or how is this useful? (5 points)

As we discussed in class, every business is faced with these issues and they are important to managers making strategic decisions. One of the first things learned about business is that if there is no demand for a good or service, the firm that provides it will not continue to exist. Over time the hotel industry has continued to change with market conditions and make itself attractive to business

The scenario in the industry has turned increasingly competitive with the rapid changes in the venue landscape, for example. In London, the demise of Earls Court has unmistakably pressurized the events industry. Considering that the venue hosted around 30% of the capital’s events, suddenly the demand for venues increased and, inevitably, a rise in venue hire prices followed. Contracts working on a rolling basis were reviewed and exhibitors had to adapt to this new

Globally the tourism and hospitality industry is undergoing and evolving the radical changes. From the past experiences are now advancing at greater pace through faster development of skills and knowledge developed to create and adapt innovation in several ways. Therefore, it is important to have greater understanding of current issues and knowledge in order to cope with future challenges effectively.

The Indian tourism & hospitality industry has appeared as one of the significant drivers of growth among the various services sector of India. Tourism & Hospitality in India is a potential game changer .It is an emerging industry, an employment generator, an important source of foreign exchange for the country and an economic activity that helps local & host communities. In Indian the tourism industry has the potential to grow at a high rate and ensure consequential development of the infrastructure.

In the third place, it is not enough to have skills on seeking potential opportunities and risks, but also to develop skills on planning resources effectively. Once to become an event planner, it is serious to involve leadership skill. In the process of apply leadership skill, it could influence the thoughts, attitudes and behaviours of others, and also help the team to recognise what events might achieve (Mills, 2005). In reality, individual in the team see things in different ways and apply toward different solutions, but leadership brings them to corporate with one event plan. Mills (2005) has drawn attention to the fact that event organisation short on capital can borrow money and one with inappropriate location can move but an event organisation short on leadership has little opportunities to survival. Hence, it is fairly necessary to have leadership skill to manage human resources. The ability to being an effective communicator is paramount for any project manager. In many respects, manager skill on communication within the team and with external authorities is essential for the events planning process (Bowdin, 2010). For instance, in advertisements events plan research found that there have 23.4% of organisation required events manager to have excellent verbal communication skills in order to give public more media presentations (Van der Wagen and White, 2015). Similarly, how events maintain their human resources such as audience, sponsors and performer is to use

2. Please state at least 8 major issues arising out of this case? Be detailed in your answers. (8 marks)

It has been one year since I started to be a banquet server. The experience of working as a banquet server has helped me to appreciate people hard work around the tables serving their clients without complaining their exhaustion. According to Christa Titus, the author of “The Definition of a Banquet Server,” “A banquet server is a person who serves food and beverages to guests at an event.” The servers work at many special events such as graduation ceremony or wedding feast. Some of their duties are serving the ordered dishes, cleaning up the leftovers and assisting guests with their menu items. From my observation, this career is a low class job which pays a little amount of money for the life expenses alone. The workers are paid by hour but the wages in each country are varied.

While organising an event we require a lot of help from our faculties who are the inspirers in our life, seniors who are experienced in organising such events and our friends or batch mates who help us learn more in our journey in college level. There are many difficulties that everyone could face while organising. There could be a lot of struggles and misunderstanding but don’t forget we get to learn a lot. Live like you will die tomorrow and learn like you will like for ever. We all know that everyone has different perception to thinking and everyone has unique ideas but when it comes to practical scenario we forget because our ego and feelings hides the fact and thus we get hurt. That’s why great people have told that