Unit 17

Decent Essays
Unit 17: Working in the Social Care Sector Investigate Potential Careers in Social Care M1: Assess how a care worker can contribute to providing a positive experiencing for uses of social care services Case study Jean is a care worker in a residential care home. Her job is to provide care for the physical, social and emotional needs of the residents she works with, as well as liaising with a variety of people who are linked with the residents. Mary is 86 and recently widowed, at which time she moved into the care home where Jean works. Mary has a large family who visits regularly and play an active part in her care plan. She suffers from rheumatoid arthritis and is a little hard of hearing. She had an active life whilst her husband…show more content…
Jean will have to think about items Mary may need – laptop, telephone, TV. Mary could use her laptop (Skype) and a telephone to communicate with her family and friends, who could possibly live out of the country. Jean could provide a positive experience by teaching Mary, in her own spare time, how to use the latest gadgets (which could help her communicate with her family and friends better) and just by being there and interacting with Mary and being there for her and keeping her safe will make it a positive experience. Care workers that are patient, caring and empathetic will help make a positive experience for everyone because by having these 3 things this could help you have a better understanding of their lives and may feel more sympathetic towards them and when people understand people better they are, most of the time, less likely to abuse them. If the patients are being abused in the care home, having someone that the patients can talk to and trust in the care home can help them confined in them and tell them that someone is abusing them and it can be stopped. Having a care worker that is meeting an individual needs can be very helpful to their patients because this will make them feel very important and it could boost their self esteem. It is very important to have good communication skills in a care home because this could help build relationships and trust however there may be some barriers but that shouldn’t stop a care worker
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