Unit 204 – Communicate in a business environment-Nvq level 2 in Business and Administration
Why do you need to know the purpose of any communication you are sending and its Intended audience (1.1, 1.2) In what way does this affect the language you might use when producing written communication or information? (2.3)
The purpose of communication is for human us to be able to understand each other for different reasons. So if we develop our communicative skills we can use this skill as a tool to help me learn or explain something to someone or both. We also communicate to help one another, listen to each others' problems, and solve difficulties we face in life, find solutions to obstacles that may come into our lives.
If we know the…show more content… (2.7)
Plain English sometimes referred to more broadly as plain language is a generic term for communication styles that emphasise clarity and the avoidance of technical language - particularly in relation to official government communication, including laws.
The intention is to write in a manner that is easily understood by everyone and is appropriate to their reading skills and knowledge, clear and direct, free of cliché and unnecessary jargon.
Plain English is simple, straightforward, easily understood English, in other words the opposite of the English used by lawyers which uses long words, out-of-date words, technical words and Latin words.
Why is it important to ensure that spelling, grammar and punctuation are accurate? (2.6)
The main purpose in the correct use of grammar, punctuation and spelling is ensuring the receiver of the information reads it accurately. Addition to this when given a task to do, your employer expects you to do it perfectly. When a document has inaccuracies, readers tend to distrust everything, including the statistics, opinions, and facts. This would be relayed back to my employer who would themselves lose confidence in our ability. For progression in my company I need to ensure I carry out all tasks to a certain standard.
Why is it necessary to proof read and check written work? (2.8)
Any work that is written has to be proofread and