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Is3350 Unit 3

Decent Essays

1.1 – The systems provided by the organisation allow employees to access databases based on people details who live within the borough. The customer information systems store, update and analyse information, which the council can then use to pinpoint any customer they desire as well as plan ahead future work which will arise in the future with monitory work items. Furthermore, these systems can integrate data from various sources such as the DWP, inside and outside the council, consequently keeping the organisation up to date with internal performance and external opportunities and threats.
Also information systems assist with making decisions and business processes by formulating strategic plans and make decisions for the organisation longevity and prosperity. Additionally information systems add controls to employee processes, ensuring …show more content…

Information security is a business requirement and also a legal requirement, subsequently firewalls are set up as security from viruses and backups are implemented to ensure no information is lost.
1.3 – All members of staff have different responsibilities and levels of authority when processing customer information. Because dealing with data relative to recruitment, compensation and management is highly sensitive. Therefore only employees with given clearance can access and update certain data to ensure they maintain a professional attitude as if there was not any levels of authority then the information could be prone to being misused to commit fraud and other violations.
As well as any high level procedures are unavailable to employees, therefore a senior employee will only have the respected clearance in order to deter any customer information from being tampered

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