Unit 301 Health and Social Care Diploma Level 3 Essay

Being able to communicate with various different people is vital when working in the care industry. Communication between the service users and staff is the most obvious and important. However, communication has to take place between staff and the family of the service users. This is because having a bond with the family as well as the child allows both participants to feel more comfortable in the environment and ensures the family that their child is in a good place. It is also crucial that colleagues are able to communicate at a sufficient standard as well. The reason for this is that when working with people who need care can be very stressful at times, therefore not getting along with a colleague may cause more stress within the care setting.

If people don't communicate well they limit their ability to connect on any meaningful level which can create conflict. Depending on the position in workplace, others will have expectations of how an individual should communicate with others. It is important that for any employee show respect to those he or she works with. The general social care council’s code of practice states that communications should be conducted in an appropriate, open, accurate and straightforward way. By communicating in this way others will have trust and confidence in any employee and their abilities. Workplace relationships become a lot stronger when people can clearly and effectively communicate what they need and allow others to do the same.

Communication is constantly happening within the day care centre and in my job role I have a responsibility to communicate with staff, service users and other professionals. I use various forms of communication but I also seek to make sure that it is understood. Communication has got to be understood before it can be effective and so I try to ensure comprehension when I am verbally speaking by getting staff to repeat what I have asked them to do. I also write simply worded memos and emails to ensure ease of comprehension. When communicating with other professionals I speak clearly and seek affirmation when organising meetings or planning events. I also

A. There are many potential barriers to communication such as language barriers, it can be hard to communicate with someone who does not understand your language or vice versa. Also cultural differences may be a problem as different communication aids such as touching, eye contact, or tone, which may be acceptable in one culture may not be

Excellent communication in a social care setting enables a resident to trust staff. This is achieved by being empathetic and understanding towards what they are telling you. Fulfilling their request wherever

1.2 my job role as a care home manage, it is important to have good communication skills to develop positive relationships and share information with people using services. I also need to be able to communicate well with client’s families, carers, colleagues and other professionals as mentioned in 1.1.

We also use communication books to for each child, this makes it easy for parents/ carers to communicate messages to a child’s key worker and to inform them of their child’s daily activities at nursery. This helps to build a good positive relationship with parents/carers and also offers us the opportunity to include parents in the further development of their child at home too. (Parents and practitioners can have a lot to learn from each other).

Different social, professional and cultural contexts may affect relationships and the way people communicate due to of a lack of understanding or knowledge of one another’s background and culture. This could be through their race, religion, ethnicity or where they come from. Each one of these can have similar or very different ways to communicate. For example

The different reasons people communicate are so that they can discuss and get a point across, to explain a situation or thought, to impart knowledge, discuss issues concerns and build relationships professional and personal.

It is important in my role that I communicate constantly with my client to understand how she is feeling daily and to let her other carers know her needs and if her needs change at any time. I also need to ask questions and share information with them.

Communication is needed to build relationships and communicating so we can build a new relationship even by just saying hi. Then we need to maintain this old relationship each time we greet a carer when they come into the setting, by asking ‘how they are?’ ‘What have they done at the weekend?’ This will help gain a relationship by doing this we can also gain and share information with families, other professionals, children and workers with this information we gain and share will help us in

2.3 You can show how and when to seek advice about communication if you feel unsure about something, maybe a physical incident may have taken place which worried you, maybe something was thrown at you. Sometimes complex cases need extra assistance and help can be sought by talking to your peers, line managers, the individuals carer. A line manager or supervisor can help advise on specialist organisations who offer expert advice and services, as it is best not to think or second guess that you can manage the situation by yourself especially if you do not have the necessary skill set to deal with certain communication problems. Professional duty to ensure individuals receive the very best care and support is essential to provide the best service you can for them.

Communication should be clear so that the other person understands what you are trying to say. If communication is not clear people may feel isolated, anxious, confused, frustrated and even angry. If people are given clear information they are more likely to understand the message that is being delivered.

There are many differing ideas on the best way to communicate in health and social care and there are many strategies used by the many differing professionals working in health and social care. This assignment will review the different strategies used and then will evaluate the differing strategies and their effectiveness when overcoming barriers to effective communication and interpersonal interactions.

People from different backgrounds can communicate differently. An individual from a different background may not understand the language you speak (English) therefore; you will need an interpreter who will be able to pass your information on to the individual and the individuals message on to you. There are different types of communication methods. Theirs verbal language and non-verbal language such as: touch, tone of voice, gestures and language used. People who are from different backgrounds can use communication by being confident in talking. This then shows their personality and will help them communicate with others effectively. Different