Unit 301 Health and Social Care Diploma Level 3 Essay

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Tania Howe Unit 301 Outcome 1 1.1 People communicate to show their needs, to share opinions they have. Effective communication can build strong relationships and create good social rapports. We communicate by asking questions, sharing ideas, showing emotions, physically and verbally. On a daily basis communication is very important. Especially if your job involves a lot of team work. As a care assistant learning to communicate effectively with individuals is very important. We communicate to give and receive information. ‘’Communication is an essential tool a carer can use to meet the needs of children. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily…show more content…
This is a barrier to communication. Individuals from other backgrounds may use verbal communication to express what they think, however they could also use non-verbal communication to be understood. A parent or carer of an individual may have other preferences for the individual’s way of communicating compared to other parents/other family members/ carers. Communication can be used in many ways by using different methods. Individuals from different backgrounds can communicate by doing whatever is comfortable to them, whether it’s communicating in their own language or if they can’t verbally communicate they may use sign language. Individuals could use body language and facial expressions to express their needs or what they would like. Practitioners may use gestures and body language to show the parents/carers that they are always friendly and can be relied on. People from different backgrounds can use communication by being confident. This shows their personality and will help the communication between them and others around. This could also become a problem, if someone is too loud and bold, a breakdown in communication could happen and an individual may be frightened off. Different backgrounds of different people can cause misunderstandings when using communication. An individual’s religion can also have an impact on the way they communicate. Eye contact could be an
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