Unit 307 Understand How to Handle Information in Social Care Settings

2240 WordsJun 8, 20139 Pages
Unit 307 Understand how to handle information in social care settings Outcome 1 Understand requirements for handling information in social care settings Outcome 1.1 identify legislation and codes of practice that relate to handling of information in social care settings; Keeping information safe and only passing it on where there is a clear right to it and a clear need to do so, is an important right for all service users because: 1. Service users may not trust a care worker who does not keep information confidential; 2. Service users may not feel valued or able to keep their self-esteem if their private details are shared with others; 3. Service user’s safety may be put at risk if details of their…show more content…
Some of it may be required to be disclosed to other agencies. Since the Access to Personal Files Act 1987, individuals can see their personal files. The Data Protection Act 1998 gives people a right to see the information recorded about them. This means that people can see their medical records or social services files. Since January 2005 the Freedom of Information Act 2000 has provided people with a right to access general information held by public authorities, including local authorities and the National Health Service. Personal information about other people cannot be accessed and is protected by the Data Protection Act 1998. Outcome 2 Understand good practice in handling information in social care settings Outcome 2.1 explain how to maintain records that are up to date, complete, accurate and legible; Updating and maintaining the accuracy of records and reports is vitally important for any care setting. The information in records or reports could be about an individual who is being cared for in our workplace, a relative or friend, or it could be about the organisation itself, about of for someone who works there, or for administrative purposes. The information could come to us in different ways: verbally- in a conversation or on the phone; on paper- in a letter, an individual’s health record, instructions from a health
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