Unit 4222-201 Introduction to Communication in Health, Social Care or Children’s and Young People’s Setting (Shc 21)

Being able to communicate effectively builds trust, respect, enhances learning and accomplishes goals. Within my job role the level of communication I have to uphold has to be one of paramount importance.   I have a role of great responsibility dealing with clients and their families or advocates, internal staff and external agencies.   Therefore, my communication has to be clear and concise whilst I am conveying instruction and information. I consider communication to be successful

In this essay I will be explaining how I use good communication and interpersonal interactions with the residents I will meet on my work experience at a residential home for older people. I will be explaining the skills and strategies I will use to make communication making sure it is effective. My essay will talk about different types of communication for example one to one, with different types of people, including professionals and service users. I will use communication with a variety of people and consider the most appropriate form of communication to be applied making sure the needs of all individuals are met. I will also explain and discuss Argyle’s

In health and social care effective communication a key skill all professionals should have when working with families, carers, children and young people. Having this skill helps to build trust it can also encourage the individual to use the services. Effective communication is essential when trying to establish and maintain relationships and it is a process that involves listening, questioning, responding and understanding. However there are many barriers that can effect how effective the communication is a few examples of these barriers could be: language, personality, visual or auditory impairment or a disability. In order to over come these barriers there have been many advances in the strategies that can help in situations where the

Unit 1- D1: Explain how communication skills can be used in health or care environment in effective communication

Communicating effectively with our colleagues especially misunderstandings and especially work planning. Effective communication also makes healthy working relationships, and empower members to problem issues in a, and we unite manner. This will, in turn, create a more fun and less stressful work environment.

Everyone needs educating and supporting including myself when looking at the individuals preferred method of communication, and everyone in the above list can give valid input in assessing for example swallowing by the speech therapists. This can include communication with the RN, GP for referral, to speaking with the catering chef and carers. By doing this with effective communication and documenting accurately we can ensure that everyone’s input is maximized and as well as being written and passed on verbally it is put into practice. This results in the clients personalized care needs being met

SHC 21: Introduction to communication in health, social care or children’s and young people’s settings

Some people use glasses, if it is a child; we have to make sure they are clean. Provide a large print is also helpful. If necessary let a child sit closer. We allow children to touch the things to give them idea how they look. For blind people we provide material in Brile language.

In this assignment, I am going to explain a number of these strategies aimed at improving the quality of communication in health and social care settings.

There are many differing ideas on the best way to communicate in health and social care and there are many strategies used by the many differing professionals working in health and social care. This assignment will review the different strategies used and then will evaluate the differing strategies and their effectiveness when overcoming barriers to effective communication and interpersonal interactions.

With effective communication there would be a positive atmosphere in the work place, the staff would be more than willing to help each other out. Communication would be better as everything would be

This is especially important in ensuing a safe work place. Talking and listening to work colleagues, patients and their families builds professional and personal relationships. Good methods of communication can help with the following: • Help to pass on valuable information • Stops mistakes from happening • Builds trust between communicators. • Helps the team feel motivated • Stops possible conflict. 1.3 EXPLAIN WHY IT IS IMPORTANT TO OBSERVE AN INDIVIDUAL’S REACTIONS WHEN COMMUNICATING WITH THEM.

Attend to precision,communicating precisely provides clarity hence reducing the chances of confusion.This reduces misunderstandings as everything Is clear and well

Communication can be defined in a simple way, but when thinking about how we use communication, the definition becomes more complex. Bryan (2009, p.1), defined communication as, ‘communication is at the core of all social interaction and is listed by the World Health Organisation, as one of the ten core life skills.’ Within the healthcare setting, effective communication is the key to a good service. Effective communication focuses on a person’s ability to hear, see and receive messages. This because within a healthcare setting, there are many types of barriers that can effect communication between two people. The importance of communication within a healthcare setting is, that not only would you gain experience, but you will be able to communicate with patients effectively on a day to day basis.

There are a few memorable experiences that assisted me in learning to work with diverse clients and caregivers with linguistic and cultural differences from my own. The first one being a client age 82 with a diagnosis of moderate-severe global aphasia and severe verbal and oral apraxia. After a transient ischemic attack (TIA) evolved into a left middle cerebral artery occlusion (MCA), her speech output largely involved stereotypical “ma” utterances. This client has always arrived to her speech and language sessions with a smile and in a timely manner. More often than not, we would start by some small talk that involved some yes or no questions for her to answer and it was amazing what she can convey with just her varying intonations of “ma”s and animated facial expressions. I found it challenging to understand what she wanted to share in the beginning since I did not phrase my questions or comments in a way that warranted clear answers nor did I use her low-tech AAC book to supplement the conversations but after learning to shape my own words and getting acquainted to her AAC book, her responses became clearer to me.