Unit 4222-301 Promote communication in health, social care or children’s and young people’s settings

In health and social care effective communication a key skill all professionals should have when working with families, carers, children and young people. Having this skill helps to build trust it can also encourage the individual to use the services. Effective communication is essential when trying to establish and maintain relationships and it is a process that involves listening, questioning, responding and understanding. However there are many barriers that can effect how effective the communication is a few examples of these barriers could be: language, personality, visual or auditory impairment or a disability. In order to over come these barriers there have been many advances in the strategies that can help in situations where the

In this situation, the mother's behavior can harm Cameron but at the same time, I can understand that the mother may suffer anxiety about saying good-bye; also, it may be that there is a cultural difference, and that's what makes the situation more understandable. A First step to solve this problem is to fully understand the mother point of view and from where it comes, and then we together can figure out what is best for Cameron. It is important also to remember that a healthy relationship with the mother is a key for the healthy relation with the baby as well. Understanding that a healthy partnership relation in Cameron caring is necessary, and that relationship takes time and effort to achieve. It is the caregiver responsibility to understand

3.1 – Explain how individuals from a different backgrounds may use communication methods in a different way

By observing us children learn how to interact with others, accomplish goals, and get along in the world. We are the examples, and what many do not realize is that our non-verbal messages and actions are stronger than our verbal ones. Non-verbal communication consists of expressions, tone of voice, eye contact, and actions.  The way you listen, look, move, and react tells the other person whether or not you care, if you’re being truthful, and how well you’re listening. When your nonverbal signals match up with the words you’re saying, they increase trust, clarity, and rapport. When they don’t, they generate tension, mistrust, and confusion. There are many different types of nonverbal communication. Together, the following nonverbal signals and cues communicate your interest and investment in others.

active listening is about giving your full attention and watching not just what is being said but how its being said. This can be observed by watching their body language, gestures and other signals.

There are times when we need to adapt our communication style to meeting the needs of individuals and use aids to help them enhance their communication.

As a professional, it is my responsibility to make sure that my communication skills meet the needs of the people I support. I should not expect people to adjust their communication to fit in with me. The best way to find out about what individuals want and need, of course, is to ask. The individuals concerned are always my first and best source of information about their needs and the best way to meet them. But asking is not always possible. I can discover some information about communication needs, wishes and preferences by observing someone or by talking with other colleagues who have worked with the person previously and by talking to family or friends. They are likely to have a great deal of information about the communication needs are for the individual. They will have developed ways of dealing with communication, possibly over a long period of time, and are likely to be a very useful source of advice and help.

1.1 People communicate by many ways including non-verbal highlighting facial expression, eye contact, body language, physical gestures such as touch, dress and behavior, along with verbal including tone and pitch of voice. The age and knowledge of a person one is communicating with, also dictates somewhat the amount of vocabulary i.e words and terms used too . People communicate to share ideas, information, educate, build relationships, express feelings and emotions, to be social, ask questions and expand their knowledge and share different experiences.

Some people use glasses, if it is a child; we have to make sure they are clean. Provide a large print is also helpful. If necessary let a child sit closer. We allow children to touch the things to give them idea how they look. For blind people we provide material in Brile language.

In this assignment, I am going to explain a number of these strategies aimed at improving the quality of communication in health and social care settings.

In this assignment, you will complete tasks to demonstrate your knowledge of the importance of effective communication in adult social care settings, and ways to overcome barriers to meet individual needs, wishes and preferences in communication. You will also address the principles and practices relating to confidentiality.

The space between a carer and a resident is an important issue when communicating as it can often show how friendly a conversation is. It is important to respect the resident’s personal proximity because if the carer assumes that it is alright to get close to the client without asking them, then the resident may feel dominated by the carer and the resident may seem aggressive. It is also important to remember that people of different cultures have ideas about what would be appropriate space. A carer has to be careful not to judge personal space by what their own cultures think. Respecting a resident’s personal space is also important in many situations. For example, if a carer is dealing with a resident who has suffered from abuse in the past, the resident is obviously going to feel vulnerable, therefore, the carer would have to make sure he or she did not invade the resident’s personal space because it may make them feel threatened or intimidated.

This part of the assignment will evaluate the strategies used in health and social care. It will evaluate the pros and cons of communication and how they are used to overcome barriers to communication and interpersonal skills. Strategies are used in health and social care to give the service users the best possible chance of getting back to full health as soon as possible and provide on-going treatment or care into the future as and when it is no longer required. They are in place to promote independence and to make caring for someone as pleasant and easy experience for both staff and service user, and according to K.Bryan et al, ageing and mental health (2002) Studies suggest that a high proportion of older people in residential and nursing care have communication difficulties and there is some awareness of the need for staff training to allow effective communication to

1.2 Communication is really important in the Social Care network because it enables us to understand each individual needs of care that the service user requires. It helps in the

behaviors. Today autism is most commonly referred to as an Autism Spectrum Disorder. In this