Unit 502

2766 WordsJul 29, 201312 Pages
Unit 502 Promote Professional Development (SHC52) Learning Outcome 1; Understand Principles of Professional development 1.1 Explain the importance of continually improving knowledge and practice To make improvements in our organisations we must work together to ensure the service we are providing is of a high standard and one that meets the service users’ needs. To improve the experience and outcomes for service users and the staff team we need to create a working environment within which staff is provided with opportunities to reflect on, learn and design improvements to the service we provide. This is where improving knowledge and practice becomes vital, without it the service and team cannot keep ahead of changes in…show more content…
Clutterbuck & Megginson (1999, p.17) describe mentoring as being like ‘standing in front of a mirror with a trusted other, who can help you see things that you do not know how to see, or that have become too familiar for you to notice’. It is a helping relationship between an individual with potential and an individual with expertise. This multi-dimensional relationship is a partnership between those in similar roles, who can support each other. A number of roles of the mentor have been listed by Bolton (2010, p.193): role model, enabler, teacher, encourager, counsellor, befriender, facilitator, coach, confidante, supporter and ‘un-learner’. To be successful roles and responsibilities of those involved need to be clear and they need to be matched to each other and understand expectations of them. * Coaching This is a process that supports and enables an individual to unlock and maximise their own potential, to develop and improve performance. Coaching helps the individual to learn rather than be taught. Coaching believes the individual is best to take responsibility for own actions and solutions with subtle guidance and prompts. This is an excellent way of improving performance through reflection. Enabling control and development to remain with the individual with the coach helping to unlock own potential. The ‘GROW’ model of coaching (Whitmore, 2009) provides a structured model for the coach. G= Goal setting asks questions to encourage the
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