Unit HSC 39 Support Individuals With Specific Communication Needs

If people don't communicate well they limit their ability to connect on any meaningful level which can create conflict. Depending on the position in workplace, others will have expectations of how an individual should communicate with others. It is important that for any employee show respect to those he or she works with. The general social care council’s code of practice states that communications should be conducted in an appropriate, open, accurate and straightforward way. By communicating in this way others will have trust and confidence in any employee and their abilities. Workplace relationships become a lot stronger when people can clearly and effectively communicate what they need and allow others to do the same.

Effective communication and interaction play an important role in the work of all health and social care professionals. For example, care professionals need to be able to use a range of communication and interaction skills in order to work inclusively with people of different ages and diverse backgrounds (1). According to Koprowska research shows experiences of service users using the service within these settings indicate that skilled communication for PR actioners has enabled them to build a working

The different reason people communicate is to show pain, anger, joy, love etc. It is important for people communicate so their views, wishes and information gets across. The communication could be formal or informal. Documentation and record keeping is important in the social care sector as this information may be used for legal reasons. All communications is confidential and are on a “need to know” basis. Communication between colleagues and other healthcare professionals is essential, as it ensures continuity of care. It also shows staff are aware of the current needs of the client.

Some of our service users have profound learning disabilities and their level of comprehension and understanding is very limited, however they communicate constantly.

Excellent communication in a social care setting enables a resident to trust staff. This is achieved by being empathetic and understanding towards what they are telling you. Fulfilling their request wherever

1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role

AnswersSome things stop communication being as effective as it could be. There are communication barriers within a health & social care environment and it is important to understand them so you can overcome them. It is very important to be able to communicate effectively in a health & social care setting. A service user will not be able to take part in a discussion about their care or planning their future if they do not understand what is being said. Equally, I cannot help if I cannot find a way to understand what the service user is trying to ask for. There are many factors that affect communication. They are:Sensory Deprivation:When someone cannot receive or pass on information because they

2.3 You can show how and when to seek advice about communication if you feel unsure about something, maybe a physical incident may have taken place which worried you, maybe something was thrown at you. Sometimes complex cases need extra assistance and help can be sought by talking to your peers, line managers, the individuals carer. A line manager or supervisor can help advise on specialist organisations who offer expert advice and services, as it is best not to think or second guess that you can manage the situation by yourself especially if you do not have the necessary skill set to deal with certain communication problems. Professional duty to ensure individuals receive the very best care and support is essential to provide the best service you can for them.

As a care assistant effective communication is a vital skill in the workplace, on an everyday basis. I use all of these below to help promote and ensure the wellbeing of all service users and my colleagues.

Every individual has the right to communication as the Human Rights Act (1998) lists the freedom of expression as well as other rights relating to communication. As a support worker I have a moral obligation as well as adhering to the standards, codes of practice, guidelines, morals and law that govern my practice to ensure that communication needs are met. If an individual’s communication needs are not met then all aspects of their daily life can be affected such as not being able to communicate you are well and get help. This could be more severe in the case of abuse whereby the individual can’t communicate

There are many differing ideas on the best way to communicate in health and social care and there are many strategies used by the many differing professionals working in health and social care. This assignment will review the different strategies used and then will evaluate the differing strategies and their effectiveness when overcoming barriers to effective communication and interpersonal interactions.

1.2 Communication is really important in the Social Care network because it enables us to understand each individual needs of care that the service user requires. It helps in the

A: MHS guided member through identifying barriers may affect member’s communication skills and MHS taught techniques to improve member’s communication skills to help the member be more comfortable and confident at school.

A communication approach to the study of social support views it as an interactive process involving support-seeking behavior, the giving of support, and a response to support by the receiver (Barbee, 1990; Burleson et al., 1994; House, 1981). Support-giving communication includes "any behaviors with altruistic intent directed toward another individual" (Dunkel-Schetter, Blasband, Feinstein, & Herbert, 1992, p. 90), such as providing advice or comfort. Those who receive effective social support may experience benefits such as feelings of well-being, a sense of being accepted and understood, and an improved ability to control and cope with stressful events (Burleson, 1994).

Young kids learn best by having interactive conversations and/or acting out. Therefore, I would adapt my verbal communication by having a brief conversation with them. This could be the first time the children will be hearing fire safety, so I would use more concrete language so they understand the basics and know specifically which door or window to escape out of. If you were trying to teach adults about fire safety you might include more complex information like how to use a fire extinguisher, how to help loved ones out first, etc. When you are teaching kindergartens you have 3 minutes of their attention then they are bored, so you would want to get straight to the point. I would say something like, “If you see or smell smoke in a building you want to have an escape plan. There are two ways to escape a burning building that is either through a window or a door. If the smoke is coming from another room