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Unitingcare Health In Hervey Bay Case Study

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In October 2014, UnitingCare Health opened Australia's first fully-integrated regional digital hospital in Hervey Bay (UnitingCare Health, 2014). This innovative hospital changes best practice healthcare and patient care outcomes through using the latest proven eHealth technologies and advanced models of patient care (UnitingCare Health, 2014). The digital hospital features: • Automatic transfer of key elements from digital patient monitoring devices (e.g. blood pressure) to their electronic medical record; • Alerts pertaining to allergies, medications, and abnormal vitals and results being sent to mobile devices in real time; • Digital e-prescribing and medication management; • Patient charts accessible through mobile computers on wheels and tablets; and • Electronic meal ordering and patient entertainment system (UnitingCare Health, 2014). …show more content…

Other hospitals such as the Princess Alexandra Hospital, which in November 2015, became Australia's first large-scale digital hospital, are adopting the technologies implemented by UnitingCare Health in Hervey Bay (The State of Queensland, 2016). While digital health care adoption is considered to have a number of benefits, including better care and decreased healthcare costs, serious unintended consequences from the implementation of such systems are apparent at an organisational level. If poorly designed or used inappropriately, digital healthcare may jeopardise the integrity of digitally-stored information, leading to errors that impede on patient safety or decreased quality of care. These unintended consequences also may increase fraud and abuse and have serious legal ramifications for healthcare

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