Universality of Management

‘ What are the differences of managers’ leadership styles between the Western and Non-Western cultures ?’

Geert Hofstede’s framework is a referenced approaches for analysing culture variations. The dimensions conjointly illustrate the impact of the culture ingrained in society on the values of the members. They also describe the relationship between these values and behaviour and using a structure based on factor analysis. Hofstede conducts a study about the difference in cultural environments in the 1970s and 1980s. He surveyed more than 116000 IBM employees in 40 countries about their work-related values. He also finds about the managers and employees vary on five dimensions national culture. These five dimensions are power distance, individualism versus collectivism, achievement versus nurturing, uncertainty avoidance and long-term versus short-term orientation.

Culture has major impact on management. The increased flow of human resource from one part of the world to another resulted in creation of diversified teams. Moreover, over past few years women in Asian countries are becoming more educated and getting jobs in organizations. To manage the diversified team, managers are required to understand the cross-cultural factors and thus formulate effective strategies in order to elicit desired

While many of the world’s economic powers seem similar, there is no doubt there are some very key differences. Many of these differences can be attributed to cultural differences within each of the countries. While many of these countries work together in global business efforts, cultural differences would certainly have a significant impact on management style, leadership and even work ethic of the employees. The United States and Japan are both strong economic powers that hold to a capitalistic economic system. Their management styles, however, are very different. This can often be explained through the differences in culture and management or leadership styles. Over the years, the two

In most cultures, behavior can be placed on a continuum, so that not all individuals are stereotypical. Chinese mangers place more value on keeping harmony within a workgroup. Managers influence the need for co-operation and group welfare, further affect work relationships, leading to a managing philosophy based on loyalty, and collectivism. These attributes joined with a strong correlation among age and seniority and status, can translate into legitimate authority and power. The culture this creates, relies on benevolent styles of communicating with middle managers and down the line.

The Global Leadership and Organizational Behavior Effectiveness Research Program, or GLOBE, is an extensive research program devoted to understanding how culture influences leadership and different organizational processes (House, Hanges, Javidan, Dorfman, Gupta, 2004, pp. 9). This program consists of three separate phases, the first being an empirical study focused on developing research instruments (House et al., 2004, p. 9). The second phase is primarily geared toward the “assessment of the nine core attributes of societal and organization cultures” which are referred to as cultural dimensions (House et al., 2004, p. 9). And the last phase is currently underway as an investigation of the impact and effectiveness of specific leader styles

Now that we have touched on culture let’s look at the same two countries and see how each culture affects management styles. Three notable differences of management in Asian countries compared to the US are: (Member, 2014)

Culture is shaped by beliefs, ideas, history, religion, and traditions that give each culture its distinctions. Leaders must take culture into account as they lead an organization. Eastern cultures place power and authority high creating a respectful gap between leadership and employees, while western cultures take a more democratic approach building relationship and influence with employees (Hamedoğlu, Kantor, and Gülay, 2012). Leaders must understand the culture surroundings and engage employees using those cultural values in conjunction with values of the organization. Values of an organization will often transcend over cultures, leaders must find a way to engage the values of the organization in a way that fits within the current culture (Staebler Tardino, 2012).

Management has experienced remarkable shifts in the way that organizations conduct business particularly in the last century, due to the evolving workplace as well as tremendous changes in the roles of leaders in organizations. Early managers often relied on authoritative tactics to get the job done, which we have learned from history does not work very well for many modern organizations. In this paper, I will be analyzing the management approach my organization takes and whether this is the best approach to meet organizational goals and whether or not my organization may benefit from adopting a different approach or combining multiple approaches.

Cultural differences between countries have strong effects on individual personality and behavior, as well as on organizational culture (Hofstede 2001). These differences can be a significant barrier for an international business leader. Failure to understand and adapt to these differences may

Considerable time is wasted by employees who find themselves in new environments where they work out in determining the interworking of different cultures. Different employees also depict different abilities and degrees to which they will adapt to the new culture, and this plays a huge role in hindering performance levels of the individual employee and hence the level of performance for the overall organization (Handin & Steinwedel, 2006). The low-performance levels will also lead to wastage of the organizational resources leading to the overall decline in the competitive advantage that is enjoyed by any firm in the business world. Different norms and expectations are brought to the front by any culture under study

Mismanaging cultural differences can render otherwise successful managers and organisations ineffective when working across cultures. As stated byOsland (1990, p. 4) ``The single greatest barrier to business success is the one erected by culture''. Hofstede (1983) defines culture as "the mental programming of the mind which distinguishes the members of one human group from another" (Hofstede 1983 p. 25). Through the comparison of Chinese culture and Australian culture using Hofstedes five cross-cultural dimensions: power distance, uncertainty avoidance, masculinity, individualism, and long-term orientation an insightful view into the differences and similarities of the cultures can be obtained (Chong & Park 2003). Human Resource Management

Individualism/ collectivism. In individualistic organizations people achieve goals alone and they take care of themselves first. In collectivistic cultures instead members have joint responsibilities for example Japan.

Managers were concerned about knowing and understanding each and every perspective of their employee’s cultures. As they know that without studying or knowing the culture, coordination cannot be built between the employees. It is the existing perspective of managers dealing with cross-cultural management (Sultana, 2013).

In times of rapid globalisation and economic development growth, the environment of business has become more and more complicated as a huge number of firms want to globally expand their businesses. Subsequently, the managerial implications of cross-cultural management is the challenge of this development. As Abbe (2007) states, cross-cultural leadership has developed as a way to understand leaders who work in the global markets. Culture is the “software of mind” that can influence people’s patterns of thinking and behaving.