Faith & Ethics “Do not let any unwholesome talk come out of your mouths, but only what is helpful for building others up according to their needs, that it may benefit those who listen” (Ephesians 4:29, NIV). The term unwholesome is a polysemy. Unwholesome vocalization can be defined as being unhealthy, insalubrious, or not being conducive or helpful to one’s moral well being. Words and the lack of them are very powerful. As individuals, we have the ability to affect others through our speech. As nurses and members of the health care profession, it is imperative that our words promote encouragement and vitality. Professed words and the demeanor of a health care provider impacts the patient. Unwholesome talk was evident in the operating …show more content…
We are to be engrossed in the patient’s situation and we are to dissipate the negative stimuli. We are to provide calmness and to be level headed. Moral virtues of compassion, loving-kindness, and equanimity were not implemented. A health care provider’s essence is tainted when callous comments are made. We need to be mindful that when talking about individuals, that respect and kindness are evident . Would we say that assertion directly to that patient? That interrogative always needs to be at the forefront of our mind. As nurses, we need to talk to our patients even if they cannot verbally respond. “Not only does effective communication in the hospital allow individuals with communication disabilities to assert control over their environment, it also helps them to: communicate and manage pain, exchange information, reflect on emotions, demonstrate politeness, and develop relationships for social closeness” (Sharpe & Hemsley, 2016, p.228). Words are a double edge sword. We can use them to help or to hurt others. As health care workers, we need to refrain from unwholesome talk and speak with the intention of bettering the patient’s well
Communication in the healthcare field may be a little different for some people. Healthcare requires the communication to have a purpose, and that purpose is revolved around a person’s needs. A patient with good staff communication during
In summary, the experience of observing and reflecting on this video vignette, elevated my understanding of the range of techniques that enhances communication therapeutically, such as active listening, empathy, developing rapport and the use of non-threatening body language and tone of voice to alleviate patient anxiety and illicit patient cooperation. Moreover, the act of reflective contemplation gave me an understanding of what it means to be self-aware - to be able to recognise and arrest idiosyncrasies such as personal moral values and cultural beliefs so as to promote a healthcare environment that is patient-centred. As general workplace and healthcare resource pressures increases, it becomes even more relevant for healthcare practitioners and future clinicians to be versed in such techniques, so that despite the pressure, they are better able to manage their emotional and physical
As health care providers, professionalism, respect and empathy should play an essential role in our daily routine. These core values allow us as health care providers to demonstrate understanding, compassion, and appreciation for our patients and their experiences. Utilizing these virtues will allow for an experience that will make the patient feel respected, valued and wanting to return.
As a professional administering and delegating care to a patient you have a great responsibility to communicate with them. The world of healthcare is large and to the general public is utterly confusing. As the professional you need make the patient feel secure about the care they are receiving. It also lends itself to informing the families of the patient as well. If the patient is confused, it’ the job of the professional to be the teacher. It’s not enough for the information to be given, the information needs to be interpreted.
“Extensive research has shown that no matter how knowledgeable a clinician might be, if he or she is not able to open good communication with the patient, he or she may be of no help” (Asnani, MR. 2009). Effective communication plays a big role in healthcare and contributes to the quality of patient care and teamwork.
There are a number of key elements that help to provide a framework that enhances truthful communication. Firstly, there is the need to develop open and honest communication from the very beginning of the patient-health professional relationship. Secondly, the health professional needs to use patient penchant as a “weigh” by asking them what they wish to know, how much they wish to know, and determining what they already know. In other words, it is a responsibility of the health professional to get a ‘feel’ for the situation, including the patients’ perception of the situation (Ashcroft, Dawson & Drape 2007).
Silence is a form of nonverbal communication, which when used correctly encourages patients to speak, open up, and gives them time to reflect and gather their thoughts. It is important for healthcare professionals to stay patient and alert, even if patients tends to ramble or provide what could be unnecessary details. • Acceptance: Healthcare professionals must indicate that they have heard and understood the patient using verbal or nonverbal responses such as “yes”, “hmm”, or nodding. Healthcare professionals must ensure that their facial expressions, posture, tone, and inflection convey interest and are nonjudgemental to able to build trust in the patient. • Recognition: Recognition is very important for the patient’s selfesteem.
It is important for me to continue to have respect for myself, my coworkers, but most of all, respect for my patients in my chosen profession. I must treat them with honestly and in turn, they will do the same. My patients must know that they can confide in me and count on me at all times. I will honor nonmaleficence and strive to beneficence my patients at all times. By doing this, I will remain accountable to myself, my patients, and to the code of
Communication is so important in a healthcare and social care setting for a number of reasons. The patient and the healthcare professional need to understand each other clearly in order for the patient to receive the best possible
Effective communication in the healthcare setting improves recovery rates and reduces pain and complication rates. (Wilkinson et al, 2003). Many complaints to the NHS are attributed to poor communication. Effective communication is reliant on the nurse working in partnership with the patient. It is essential that the nurse establishes a rapport and most of this will be achieved through the use of facial expressions. In my practice, it is important that develop a therapeutic relationship with the patients so that they can be able to put their trust in me. The therapeutic relationship is solely to meet the needs of the patient. In this relationship, there is a rapport established from a sense of mutual understanding and trust. To build a good nurse-patient relationship, I would have to show qualities of empathy, caring, sincerity and trustworthiness. During practice, if I am approaching a patient and the patient looks anxious, I should approach with empathy.
The social interaction is an integral part of everyday life of each individual, which is learned from the early childhood and is innate in its nature. It includes the social exchange of information, the ability to communicate, decide, and take responsibility for one’s action. The routine work of healthcare professionals includes the information exchange on an everyday basis. The excellent knowledge of primary disciplines necessary for the practice is crucial for the healthcare professional; however, one can encounter the difficulties without the deeper understanding of ethical principles of communication in the healthcare environment. The book “Health Professional and Patient Interaction”” by R. Purtilo, A. Haddad, and R. Doherty introduces the readers with the basic ethical principles and behaviors in the healthcare setting. The key points that the healthcare professional has to practice to achieve success and harmonic professional relationship with the patient are: respect in all circumstances, the ability to listen, the readiness for challenges, and care with empathy to the patient situation beyond any limits.
Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.
Nurses must assess a patient’s communication needs with respect to their age, gender, culture, developmental status and be able to modify their care related to these needs. This also is a consideration when communicating with those around us daily.
Treating others with respect and dignity can not only improve the interpersonal relationship between patient and provider, it can also lead to a better patient compliance with physicians orders. A patient who is resentful of perceived or real lack of respect by his or her health care provider is less likely to follow the physician’s instructions. Dignity plays an important role in the health care experience.
Since first year we have learned how to communicate with patients in the hospital through the proper skills that professors have taught us to use. Often, when we communicate with our patients it takes place at the bedside. Because I have been practicing communication since first year I had some idea of what it may be like when I met the family. Before my visit I wrote a number of questions that I planned to ask my family when I met them. It was challenging for me because I wasn’t sure if the questions were acceptable to ask, and I did not want to break privacy or ask inappropriate questions. During my first visit I realized that I was using nursing terminology when I was asking a question and when I was explaining an assignment.