Ups Global Operations

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1) What are UPS “Smart Labels”? What role do they play in UPS operations? The UPS Smart Label is a computer-generated shipping label that you can create using your personal computer. The barcode contains information that can give the customers with an increased reliability, as the barcode contains data imported that is directly from the customer system. Continuously at every station the package is scanned updating the main database providing the customer with up to date tracking information about the package and also making sure the package is delivered on time by enabling the end part of the delivery to be scheduled to the best route for ensure. 2) Write out the steps a package takes from pick-up by a UPS driver to delivery…show more content…
Each DIAD IV features a built-in GPRS and CDMA radio, that allows the system to update is routing thru cell phone signal, an acoustical modem to facilitate dial-up access if necessary, and 802.11 wireless LAN connectivity to enable transmission in a UPS center. It also features a Bluetooth wireless personal area network and an infrared (IrDA) port to communicate with peripheral devices and customer PC’s or Printers. 4) How has information technology transformed the package delivery business? By early 1999, UPS was connected with some 15,000 customers who had downloaded UPS's Internet Tools for integration in to their web sites. UPS is the shipping industry leader in e-commerce. A Zona Research study found that UPS delivered 55 percent of online purchases during the 1998 holiday season. In addition to shipping for six of the top 10 Internet retailers, UPS handles the largest percentage of business-to-business movement of production inputs and inventory. Over the past 10 years, UPS has spent over $11 billion on information technology systems and services that allow them to compete in the digital age and to provide the electronic connectivity and flexibility the customer’s demand from them. It's an investment that has allowed UPS to connect with customers in a number of different ways. UPS connects through online shipping and tracking services, through mainframe to mainframe communications, by integrating our shipping and tracking
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