that an industry that is replete with policies, procedures, and protocols for just about everything, often offers no guidance for among its must ubiquitous of activities. Perhaps we need a lofty name – meetingtitis? I have had the opportunity to review hundreds of sets of meeting rules and guidelines, mostly from other industries. As you might expect, many appear to be prepared by the Department of Redundancy Department. In the box below, are the Meeting Rules posted on the wall of the Portland, Oregon-based mobile apps start up Urban Airship. While some of the rules may be perceived as “edgy” and a challenge to your current culture, I find them refreshing and believe they are all worthy of an honest conversation.
(Call out box/side…show more content… Meetings are a means to an end, or as one CFO said to me, “at times a necessary evil.” To be sure, doing things once is an achievement. However, sustaining the change speaks to an organization’s culture. We don’t expect many health care organizations to take the Pledge below whole cloth. We invite you to customize it to your organization and your culture. Recall, that the informal definition of culture is - how we do things here. On a going forward basis, how will you do business meetings in your organization? Establishing a higher performing meetings pledge will help shift the current culture of meetings, by establishing standard operating procedures.
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Higher Performing Meeting Sustainability Pledge
1. No need. No meeting.
2. Every meeting must have a clearly defined purpose, specify it.
3. No agenda. No meeting.
4. Every meeting has a cost, quantify it.
5. Essential personnel only.
6. No meeting attendees. Participants only.
7. No training. No facilitation.
8. If there is a meeting there is an evaluation of our investment.
9. A transition time will be protected between meetings.
No problem can be solved from the same level of consciousness that created it.
- Albert Einstein
The French critic, journalist, and novelist Alphonse Karr (1808-1890) may well have been reflecting on the prototype health care business meeting when more than 150 years ago (1/1849) he observed (or declared, or lamented), “the more