Usability Prototype Redesign

2944 Words12 Pages
USABILITY TEST REPORT
BASTA PASTA WEBSITE <http://bastapastanyc.com/>

ANI CHIDIEBERE GEORGE (5747340)
M23CDE: USABILITY

EXECUTIVE SUMMARY
A business report was prepared on December 2014 to address some usability issues experienced

on

the

website

of

Basta

Pasta

restaurant,

http://bastapastanyc.com/ , for improved customers’ experience.

For this report, 3 of the 10 Heuristic principles proposed by Jakob Nielsen were used to briefly evaluate the website aiming to identify major usability issues with the site. These Heuristic principles used were;
1. Consistency and Standards
2. Visibility of System Status and
3. Match between Systems and Real World

Some Usability issues found from this evaluation were;
1. Poor Navigation Menu
…show more content…
2). This should be properly categorized.

2

Another usability issue is that users clicking on the “Photos” or “Gallery” link on the site are expected to see pictures of different meals being served and some interiors of the restaurant. The “Gallery” link shows abstract pictures not related to the site (see Fig .3) and the “Photos” link shows video clips of the restaurants rather than pictures. These shows lack of consistency.

Figure 3. Pictures shown in the Gallery menu

2.2 Visibility of System Status
It is assumed the first page that comes up on a website is its “home page” with some design features to gives potential customers some insight on what the site is all about. The visual design of the site’s “home page” has failed to convey any substantial information that it is indeed a restaurant. Basta pasta written on the home page meaning “Just Pasta” according to google is not just sufficient enough to indicate it is a restaurant (see Fig. 4). According to Nielsen (1995), users should always be informed about what is happening at all time on a system through the right feedbacks. A good visual design of meals being served should be included at the background of the “home page”.

3

Figure 4. Home Page of Basta Pasta Site

2.3 Match between Systems and Real World
The sub menus in the “Menu” link showing the categories of meals offered are all written in Italian language and users not familiar with the language would not be able to categorize the dishes

More about Usability Prototype Redesign

Get Access