Uses And Advantages And Disadvantages Of Communication Channels In The Workplace

This document will serve as a guideline on the use of electronic communications and addresses major issues such as; email and cell phone usage, best practices, how we define appropriate use of email and cell phones in the workplace, the effective use of email as a business tool for internal and

With the advent of computers and related technologies of communication, the nature of communication has changed drastically. There are some positive highlights to this change as well as negative highlights to this change based on my experience. In my younger years, the only form of communication was one on one communication or writing through snail mail. However, this is not the case today. Today, I make use of emails, social media, and other chatting forums to communicate both professionally and personally to family, friends, and relatives. I have found this change to have its advantages as well as disadvantages. In this paper, I will discuss how computer-mediated communication has aided my communication as well as how it compares to the type of communication that was available during my younger years. In addition, I will give a comparison between computer-mediated communication and person-to-person communication.

Bawm and Nath, (2014) indicate that email marketing has received the attention of numerous marketing researchers, authors, and companies in the past fifteen years. Yeshin, (1998) explains that email marketing is a perfect medium to pick up where other marketing leaves off. Email marketing is still one of the most cost effective ways to contact prospects and customers. It is far cheaper than traditional bulk postage mail and in many cases can have a much larger impact on immediate sales and long-term relationship strength than traditional advertising. Venugopal, et al, (2012) add that when done correctly, email marketing can be an extremely powerful and effective marketing technique. A medium allows a buyer and seller to freely communicate with one another and build a relationship based on value and trust. When done incorrectly, however, email marketing can be destructive, erode brand equity, and turn your happy clients into litigious flamers. Fiona and Doherty (2012) conclude that e-mail marketing is an important medium of

· Disadvantage would be that if the email is unrestricted others would be able to access it, would go to the wrong person and would not be classed as official confirmation.

Information and files can also be shared to other using the attachments function. However, sometimes emails can be misconstrued or the tone of the email taken in a different way as intended by the sender. Emails may also be overused and an unnecessary amount of emails may be sent as opposed to picking up for the phone to speak to someone, saving time going back and forth.

When it comes to monitoring employees in the workplace, there are advantages for the employer to do this, but there are also disadvantages of monitoring employees. Some of the most immediate advantages to monitoring employees is that most likely job performance will be improved because if an employee is being monitored and they know they will not try and do things that are not company related. Another thing that monitoring work emails would help is sexual harassment because if someone knows that their email is being recorded and or watched they would not even try to do that to another coworker. The employer could see if their employees are actually doing their work. Then finally, if a employer monitors emails it can help them not be liable

Email is one of the most disruptive tools that professionals use daily. In this technologically advanced world, most companies use email as the main source of communication to send messages, word documents, images, and other files. The use of e-mail has even surpassed the use of verbal communication in many organizations (MacNevin, 2007). The problem starts with the culture surrounding email. People feel the need to respond to an email the second it arrives (MacNevin, 2007). This disruption is a serious problem for the employee 's and company 's well-being, costing both valuable resources to manage.

This is only after checking my email 12 hours earlier. Without checking my email for a few days, I could easily accumulate hundreds upon hundreds of SPAM emails. As opposed to traditional snail mail, marketing companies are able to send out billions of emails to unsuspecting internet user a day at fraction of the cost. It is much easier and expedient to communicate through email than traditional mail, creating an exceedingly apparent effect on today’s society. Would you appreciate it if your house’s mailbox was brimming with 200 pieces of junk mail each day? Some with misleading packaging, having to sort through it just to find that one electric bill that you have been expecting? With millions of internet users across the world, SPAM email is a powerful marketing tool capable of impacting millions, but also proving to be a nuisance for most users.

But if this way of communicating is making our life easier, not having to send letter or faxes each time, it doesn't guarantee a full confidentiality. There is nothing easiest, for a company, to read emails sent via its server. If a password allow a limited access to your email box on your PC, the message content itself is stored on the company server and is easily accessible there. And that's the same for email being received.

Posts or mails we receive on daily basis which we unlikely to see and are sent to more than one recipient. Opening these mails may lead to fatal virus or malware attacks as these mails may send user to websites which are used or built to steal password, credit card numbers and malware attacks.

Emails are quick. They are conveyed on the double far and wide. No other type of composed correspondence is as quick as an email. Therefore, today with the press of a button, favoured messages are routinely sent worldwide by method of email. In spite of the pragmatic and practical advantages of email, its fast development in ubiquity of utilization has uncovered some of its shrouded pitfalls. Privilege means legitimate guidance must be looked for from an expert lawful counsel; the correspondence must identify with that reason; and the interchanges must be made in certainty between special persons (Hall and Estrella, 2000). Thus, Emails feel like private discussions. Mostly, in the working environment, managers regularly hold the privilege to screen each email sent or got by a representative on a business possessed device or system (DeLisi, 2012). In bright of the separating suppositions among the ABA, the beneficiary of an errant email must counsel any relevant morals assessment in the appropriate purview or, if there are more, figure out what sacrifice standard applies. Besides, notwithstanding taking sensible safeguards to ensure the classification of special messages, experts are very much informed to stay up to date with respect

For a mailing to be beneficial it has to be intentional. Are you promoting a product, service, event, special or something else?

The advantages of using email are; very little training is required to operate it, emails can be sent any time of the day or night so if there’s an important

The advances in our technology have allowed communication to happen at the click of a button. The use of email and the Internet can immensely reduce operating costs through automation of human tasks, facilitate communication on innumerable levels, clearly increase efficiency in almost all tasks, allow for geographic and other business expansion that companies require that at one time may have taken days or hours can occur in mere seconds.

Telephone calls is a major way that we communicate at TSL as we can contact most people automatically and get what we need quickly. An advantage to this method is that there is a way to contact every member of staff within the office or in the field by calling them. It is also a good way for service users and other professionals to contact the office when they need information regarding our service or when something needs to be passed on straight away. A disadvantage to this method is that people may not be able to talk straight away and someone might take a message for the person we are trying to contact to call back straight away, sometimes the messages are not passed on in the correct manner.