Using Diversity and Inclusion to Provide Better Service

1. Based on the information contained in the short case description, and on your own observations, what do you feel characterizes L. L. Bean’s competitive strategy? What are the most essential “customer needs” that must be met by L.L. Bean

3. What does your strategic group map of this industry look like? How attractively is Netflix positioned on the map? Why?

3. What new retail concepts can you identify? How might you learn about more? What strategies do you suggest for learning about new retail concepts?

The aims at Tesco PLC is to be a leading retail supermarket and that excellent quality services are provided whilst products such as food and clothes are of a low cost. By also having cheaper prices than competitors such as ASDA. The objectives in doing this is to increase profits by increasing sales to the maximum. This is done by providing a better service of care so that the current customers stay and attracting more customers from the competitors such as ASDA. Therefore, profit will increase due to the cause of an increase in sales. This objective is measurable due to being Tesco PLC can keep track of the volume of sales. Another objective is to minimise the prices of products of food and clothes. Tesco PLC aim for householders to have a cheaper trip by Tesco PLC offering more deals so then customers can take advantage of, so their shopping will be cheaper. Furthermore, this aim can be achieved. An extra objective is to sell more healthier food related products so that more customers will be attracted of whom are interested in a healthier lifestyle. Also, the objective of developing an online site so this will attract more customers and increase in profit due to people who may not have the time to physically go to Tesco PLC will be to shop some way. As online shopping is more convenient for some customers. Final objective for this

4. Speculate on what will happen at IKEA stores as they are adapted to fit local tastes. Is the company’s trade-off of service for low cost sustainable in the long term?

Tesco is worldwide organisation which is well known in providing services to their customers, the organisation is been operating since the early 1924 providing services to consumers.

allocate to recruit and retain a diverse workforce; (2) Communication is a key component because is it

1. What is their business strategy to grow profitably and compete over the long term?

3. Analyze the six components of Nordstrom 's retailing mix to determine which have been the most important to the company 's success. Provide a detailed rationale.

Question 1. Describe the products and services of a commercial, a public and a third sector organisations in your local area.

2. Why is mobile computing so important to these three firms? Evaluate the mobile strategies of each firm.

3. Describe the competitive strategies used by each of Williams-Sonoma’s competitors. Which of these are most effective?

1. If the Coca-cola company have taken my first strategic decision recommendation for increasing the efficiency and loyalty of their employees while showing the world their financial abilities they would need a tactical decision to support

Another perspective which was being concern and value by Tesco is the community perspective. Tesco’s success comes from behaving responsibly and earning the trust of customers, suppliers and stakeholders. This built the community which lead to the development of the community perspective in its Corporate Steering Wheel. Tesco integrate these principles of community perspective into the day to day management of their business. It actively supports local communities, caring for the environment, giving customers a healthy choice and others. It is important for Tesco to be a good neighbour in area where it is operate since Tesco store are often in the heart of the communities.

11. From a logistics perspective, how is network organizational design manifested in terms of relevancy, responsiveness, and flexibility? (give examples)