Using The Conventional Shopping Processes

The literature below is a research about self-checkout machine in Tesco supermarkets, and it aims at answering; the reasons that Tesco has changed, importance of self checkout systems in Tesco and challenges faced by the self checkout systems. TESCO is a chain of supermarkets stores originally from the U.K; they have expanded rapidly over the past few years. These stores are of general merchandise that carries everything from clothing, deckchairs, groceries, petrol stations, wines, consumer electronics, DVD and CDS. TESCO has stores in North America, Asia and Europe that operate under the TESCO brand. It operates hypermarkets, supermarkets and convenient stores. TESCO services allow their customers to do their shopping from the comfort of their chairs; because delivery is done to their homes, and it also offers internet shopping services.

A famous writer for the New Yorker, Malcolm Gladwell has written an article, “The Science of Shopping”, which is based on Paco Underhill’s study of retail anthropology. The intention of a retail store is obvious- that is to attract customers and convince them to perchance as much as they can. There is so much knowledge that we can study, such that how the environment affects people’s thinking. These are tiny details that we don’t usually think about. The reason of how Paco Underhill success is because he notices these details. Details determine success or failure. Paco Undnerhill—a talent and passion environmental psychologist, provides us a new point of view of the science of displaying products,

Online shopping has emerged in India as a new trend of shopping now a days and is quickly absorbed in our routine life . Due to wide spread internet access by shoppers and e - commerce widely usage by traders, online shopping is rapidly growing in recent years. Students have been the majority online shoppers so this study finds out the attitude of students towards online shopping. This paper attempted to find out the impact of factors like easy payment, wide variety of products, educational qualification on online shopping . The study was undertaken among the students of Ludhiana. The results of the study is that educational qualification of the respondents and factors influencing online shopping are independent.

Everyday thousands of retail stores throughout the United States open up their stores in the morning for the sole purpose of attracting customers and selling them merchandise. For this assignment I decided to do a store analysis of the retail giant Wal-Mart. To begin with I will evaluate the store layout and design. Next I will explain the visual merchandising techniques used that Wal-Mart uses. Finally I will discuss the problems and recommendations that I have for Wal-Mart. Wal-Mart has continually been a leader in the retail industry, and it all starts with the layout of the store.

User InterfaceThe user interface will include new computers in each location and will have vibrant colors utilized on the web design to attract new frequent shoppers. The barcode hardware will be something the user must become familiar with to ensure that information about customer buying habits are tracked and the inventory controls checks and balances are documented. The web design will attract new customers by making the frequent shopper program desirable.

2. Gladwell’s tone in this selection was very informative and explained what retailers do to try to sell items as efficient has possible. By making there shops more appealing to customers. At first the author thought that it was scary but after spending time with Paco’s video, the less scary it seems. The thought of stores watching you and trying to manipulate is scary.

With technology gaining the ability to intrude upon each individual’s privacy, people are only recently becoming aware of the ways in which this is achieved—while many are focused on, for example, the NSA tapping into his or her phone, the biggest invasion of privacy comes from a system which we often turn a blind eye to: consumerism. In the article “Economic Citizenship and the Rhetoric of Gourmet Coffee”, Mathieu uses Starbucks as an example to show how one company can appeal so strongly to costumers that the consumer turns a blind eye to the company’s ethics. However, in the article “The Science of Shopping”, Gladwell analyzes the methods in which retailers try to appeal to their customers to maximize their sales.

Technological environment shows that there is more Point of Sales systems available with electronic shelf labels and scanner. In addition, self-checkout registers and advertising through mobile apps are getting more common.

Although major retailers have had credit card breaches, which devastated consumer trust in credit, Mobile payment systems stay efficient, but risk personal and financial data fraud similar to plastic credit card usage theft. Patrons fear merchants can track your shopping habits, location and financial records using a mobile GPS signal. Nevertheless, worries that someone can steal their information when sent wirelessly therefore consumer confidence remains low. Thorough safety measures will help give customers composure and regain assurance. (Busby, 2014) (Sapienza, 2013)

Barringer will be used as a guide in providing a comprehensive assessment. In examining the competitive landscape of smartphone applications enabling consumers to scan and purchase grocery items, currently there are no competitors. There are store provided hand-held scanning devices in which items are scanned and downloaded at the checkout terminal.

A large number of Increased NFC handset availability advanced the deployment of NFC-payment as it clearly improves the value offered for merchants that will not only consider NFC as another payment system but also a new communication channel to the consumers. Thus NFC-based payment becomes very popular in most of the developed countries including Poland, Japan, France, UK, USA, South Korea, Singapore, Turkey and the Netherlands, due to availability of NFC-based mobile device, easy access and services .But Consumers trust in the NFC –based payment can be eroded by misleading the consumer with corrupted tag data, malware attack leading to serious economic impacts to both consumers and merchants. Thus a secure NFC-based payment against relay attack, eavesdropping, spoofing, data modification or corruption is a must.

Dexit is a new electronic payment system that designs for low-value transactions. Based on Radio Frequency Identification (RFID) technology, customers can use a small electronic tag to pay for goods and services without entering password on a specialized reader at the retail stores, which is obviously faster than any other payment methods, such as cash, debit cards and credit cards. With this high reliable and convenient payment system, customers can save much time on waiting queues and eliminate the troubles for carrying loose coins and exact change for small-money purchases. In addition, merchants will also benefit a lot from Dexit to increase their revenues by improving cashier efficiency, decreasing the cash-handing costs,

Retail stores often store large varieties of products, which may become an issue for them. It is very costly for them to store large varieties of products that are sold seldom, while further this can also create consumers to land in a situation of information overload due to being exposed to an increasing variety of products and information (Walter et al., 2011). According to Walter et al., (2011) recommendation systems provide a “scalable technology to establish a personalized communication channel between customers and retail stores.” Due to this new technology, retail stores can more easily identify the preferences of their customers and thus offer them products that best match the customers’ need. The customers benefit by reduced search costs and reduced information overload. Furthermore, the retail store can bring forth more appropriate goods for the consumer making best use of their assortment

On the other hand, the NFC technology has become the basic function of the smartphone. This technology enables the smartphone become the Octopus card reader and make payment. It makes possible for the Octopus

Almost everyone has a smartphone, so engineers invented a way to let merchant charge customers through a device that can be attached to any mobile phone. This device, or credit card terminal, is the future of credit card terminal technology, where merchants can charge customers anywhere and anytime [3]. This report will present the market analysis, theory of operation, and the device performance of Square.INC credit card reader [3].