Usps Case Study

Balanced scorecard is a methodological tool that businesses use to get a measure by which someone can determine whether the set goals have been met or exceeded. It adds non-financial metrics to traditional financial metrics to give a well-rounded view of the performance in an organization. Balanced scorecards also help organizations to predict their success in meeting their overall strategic goals.

Since USPS has monopoly in Standard Mail, prices in this sector should be raised while prices in the package delivery sector should be lowered, albeit marginally, in order to attract higher market share. A raise in first class postage of a little over 8% to $.40 is presently being reviewed. Higher revenues would result from the newly raised prices in the monopolized Standard Mail market, while higher volume sales from the package delivery segment would boost revenues.

The United States Post Office began in 1775, with the intention to create a bond across the nation and allow every American access to affordable mail delivery service. (S1) Over the years there have been many changes in the way people communicate. Gone are the days when the only way to send a written message was through the mail. Technology has given us many new ways to keep in touch with each other from email, to text messages, and even instant messages. Unfortunately, for the United State Postal Service, these advancements, which have little to no cost, mean a great loss in revenue for them. Since 2006 the Post Office has not turned a profit, which leads many people to question whether their services should be privatized. (S2)

The United States Postal Service has been struggling for due to the competition that is available for people to send their packages through other companies. Although, the revenue may have increased the financial state of the postal service is still at a significant lost. USPS needs to make changes in order to be better equipped to make important decisions and adjust practices to meet the demands of competition. The postal service can increase their profits by changing the organizational structure, performance appraisal and the organizational design.

In today’s modern age of digital media and instant access, the United States Postal Service (USPS) is on the verge of extinction. Being one of the oldest and most revered governmental entities, the USPS is an institution that is lack in today’s modern society. The United States Postal Service is struggling to keep up with the times and remain relevant in the face of all of the new technologies out there.

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The USPS is at a point where it does not have the financing available to maintain its operations. One reason for the annual net losses is due to the declining rate of first-class mail. The second reason has to do with the required prepayment of $5.5 billion per year toward retirees’ healthcare costs. In order for the USPS to overcome this deficit, they will need to consider their short time frame, government restrictions and labor union backfire in considering the best alternative. One alternative would be to privatize postal services operations which would allow the USPS to change its pricing structure, yet it would potentially significantly reduce market share. A second alternative would be to undergo a system-wide

The United States postal service has allowed progression of society like no other. A company simply dedicated to satisfying their customers need for mailing services. They also allow for other services other than mailing such as money orders and P.O. boxes and help those people that have not yet gradually

For well over 200 years, The United States Postal Service has contented its mission when it came to transport trust and reasonable service to the Nation. USPS business model functioned well because of the mass mail volume that amplified at a stable pace. In recent years, however, as customer preferences have speedily involved the new technology which has changed how Americans communicate and transact business. The model has weakened. The mail volume, instead of snowballing it decline dramatically, thus the USPS ongoing ability to finance the nation- wide service is suffering at great risk. Without fundamental change, increasing losses could reach more than $238 billion by 2020. To avoid potential insolvency, the USPS needs

With new and upcoming technology the United States Postal Service has declined in popularity and fallen behind the newly acquired competition like Fedex and UPS. Getting rid of the USPS entirely is not the intent, but rather to have the system reconstructed to meet the needs of a changing world. The jeopardy of the company's finances is continuously increasing causing the inefficiency of the company that cannot progress with its competitors. In order for the USPS to meet the needs of the changing world, It should undergo significant reconstruction methods that would increase the company’s savvy and business.

Question 6: EXPLAIN WHAT IS MEANT BY EMPLOYEE VOICE AND THE MAIN MOTIVATION FOR ESTABLISHING MECHANISMS FOR VOICE IN THE WORK PLACE.

* Maturity Stage-the product is well established and the organization seeks to maintain market share.

The United States Postal Service (USPS) is currently one of the largest companies in the United States. The USPS is currently in a situation where revenues are down and debt continues to increase. Intense

The package delivery industry, which consists of small package and express letter shipments, has changed dramatically over the years. Radical changes have occurred in the goods transported, the geographic scale of the marketplace, customers needs, the range of service options that carriers offer, and the transportation and communications technology that carriers employ. The market today bears little resemblance to the market of 30 years ago (at about the time of the Postal Reorganization Act). It bears even less resemblance to the market of 100 years ago (at about the time Parcel Post service began). It is therefore illogical to consider the

In this article Kaplan and Norton have talked about implementation of Balanced Scorecard as a management tool which provides executives with a comprehensive framework translating company's strategic objectives into a coherent set of performance measures. They argued that by only looking at the financial returns the managers will fail to get overall strategic view of the company. The balanced scorecard helps in understanding organization's strategic objectives and operational processes. The different perspectives which balance scorecard looks at are: